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  1. #1
    Green Member
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    Default Company has my card details on File, is this allowed?

    I bought some tickets for a concert a while back and needed a couple more as more people are now going, when I phoned the ticket company and asked for 2 more tickets they were able to go into my original booking and add 2 onto this, all they asked my for was my CV2 number on the back of my card.

    My original booking was over the internet, are they allowed to hold my card details on file so any of their employees can access them? I thought once you booked and the money was taken the card details were deleted.
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  2. #2
    Centurion Member
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    Default This doesn't sound like a big deal to me

    I'm in the U.S. so things might be different here. My card info. is on file with who knows how many companies... Amazon, the power co., internet and phone providers, drugstore.com, 1800petmeds...whatever. Never had a problem.

    If it's a majore CC with a reputable bank you're covered for any fraud, so why worry about it. Sounds like this tix co. made things real convenient for you.
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  3. #3
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    Default

    Quote Originally Posted by jeffysdad View Post
    I'm in the U.S. so things might be different here. My card info. is on file with who knows how many companies... Amazon, the power co., internet and phone providers, drugstore.com, 1800petmeds...whatever. Never had a problem.

    If it's a majore CC with a reputable bank you're covered for any fraud, so why worry about it. Sounds like this tix co. made things real convenient for you.
    I have a merchant account and accept credit cards in a business I have. In general card information can be kept on file as long as you abide by certain security rules. If they did not make a fraudulent charge to your card then it is probably allowed.

    Many businesses store credit card numbers for auditing purposes even when they are "not supposed to." There is a legitimate need to have documentation of transactions, in fact there is a legal requirement to maintain this, so even if there are restrictions they probably would not be enforcable.

    Think of it this way: when you charge something to your card the merchant has every right to collect information that can eventually be used as evidence if they need to sue you because you failed to pay. Even if there was a rule by someone that restricted keeping that information it likely would not be upheld because it would deny the business of their legal right to due process. BUT...they do have an obligation to keep the data secure. If it were stolen from them then they would be responsible for any damages you suffer.
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  4. Centurion Member
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    Sep 2008
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    Default

    You certainly are allowed in the US as well as in most countries of Europe to keep customers Credit Card info on file however if fraudulent charges appear on your CC Statement and they can trace it back to the place you bought the tickets from they may be held responsible for it. Per the Merchant Agreement you have to make sure that all information are in a secure place.
    Intellectuals solve problems. Geniuses prevent them.
    - Albert Einstein 1879-1955
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  5. #5
    Centurion Member Cucumber's Avatar
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    Default

    Yeah don't worry about it you should be protected. I know like at least 5 companies have my card on file for auto billing. It's nothing to worry about.
    OBAMA
    Stop talking crap about him!
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