Credit Card Forum
  1. #1
    Centurion Member
    Join Date
    Jul 2011
    Location
    Newton, MA
    Posts
    122

    Default rewards and purchase returns

    What happens to a credit card account when your balance is zero and you return a previously purchased item. Or the account is at zzero and gas rebates are credited to your account?
    Cards
    Visa: Citi Forward (5x pts on restaurants), Capital One Journey (1.25% cash back), BofA AAA (5% on gas)
    Discover: Discover More (5% rotating categories)
    Mastercard: Best Buy (4% at best buy), Chase Freedom (5% rotating categories)
    American Express: Zync
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  2. #2
    Centurion Member
    Join Date
    Apr 2009
    Location
    Texas
    Posts
    542

    Default

    Unless the amount is very small or there is an established history of monthly charges on the account, I would expect the card issuer to cut you a check fairly quickly. It has been my experience that they don't like to have an account with a positive balance.
    CARDS (and why)
    FIA Card Services: Fidelity Amex (best cash back excepting 5% cards), Fidelity Visa (spare)
    Chase: Freedom (only for 5% reward categories, purchases under $10), Sapphire (not in use), Amazon Rewards (for Amazon purchases only)
    CapitalOne: No Hassle Rewards (no foreign transaction fee, my only MasterCard, not in use)
    Amex: Blue Cash Everyday (not in use)
    Discover: More (only for 5% reward categories)
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  3. #3
    Gold Member
    Join Date
    Sep 2011
    Location
    Lost in space
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    47

    Default

    They will get those rewards back too. Sooner or later.
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  4. #4
    Centurion Member
    Join Date
    Jul 2011
    Location
    Newton, MA
    Posts
    122

    Default

    so lets say the balance on the account is $0 and I return a previously purchased item for $40. Instead of the account being credited the 40, they will mail me a check?
    Cards
    Visa: Citi Forward (5x pts on restaurants), Capital One Journey (1.25% cash back), BofA AAA (5% on gas)
    Discover: Discover More (5% rotating categories)
    Mastercard: Best Buy (4% at best buy), Chase Freedom (5% rotating categories)
    American Express: Zync
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  5. #5
    Centurion Member
    Join Date
    Apr 2009
    Location
    Texas
    Posts
    542

    Default

    That's what I would expect, unless they believe that more charges to your account are imminent, in which case sending a check would be a waste of time, money and effort. If I were you, I would just call them and ask them what their policy on this is.
    CARDS (and why)
    FIA Card Services: Fidelity Amex (best cash back excepting 5% cards), Fidelity Visa (spare)
    Chase: Freedom (only for 5% reward categories, purchases under $10), Sapphire (not in use), Amazon Rewards (for Amazon purchases only)
    CapitalOne: No Hassle Rewards (no foreign transaction fee, my only MasterCard, not in use)
    Amex: Blue Cash Everyday (not in use)
    Discover: More (only for 5% reward categories)
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    Reply With Quote Reply With Quote