Credit Card Forum
  1. #1
    Gold Member
    Join Date
    Nov 2011
    Location
    Hempstead, NY
    Posts
    32

    Default Payment Freeze on Citi Card... Why?

    I lost my wallet over the weekend, so naturally I had cards to cancel and replace. For some reason, Citi won't let me pay part of my balance. I totally understand freezing any purchases/cash advances, but why stop payments?
    Cards I Carry:

    Visa: CitiForward Student (1k CL, 15.24%), Capital One Student Journey Rewards (.5k CL, 19.8%)
    Discover: More Student (1k CL, 17.99% regular, current rate 1.9% through 3/6/12) (Primary card at this time)
    AMEX: Blue Cash Everyday (2k CL, 21.25%)
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  2. #2
    Centurion Member
    Join Date
    Sep 2009
    Location
    Arizona
    Posts
    483

    Default

    They don't want any activity on your account until everything is cleared up. This is partly because they will be giving you a new number and want to make sure it is credited correctly.

    Don't worry about it. They would count you late.
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  3. #3
    Gold Member
    Join Date
    Nov 2011
    Location
    Hempstead, NY
    Posts
    32

    Default

    I'm not worried about being late, I just had the payment amount in mind and didn't want to have to do the math again once the account was unfrozen.

    But that makes sense, too. I suppose a fraudulent payment would be just as problematic as a fraudulent purchase.
    Cards I Carry:

    Visa: CitiForward Student (1k CL, 15.24%), Capital One Student Journey Rewards (.5k CL, 19.8%)
    Discover: More Student (1k CL, 17.99% regular, current rate 1.9% through 3/6/12) (Primary card at this time)
    AMEX: Blue Cash Everyday (2k CL, 21.25%)
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