MemberSince99 wrote:Well Barclay's themselves asked me to give feedback on my recent customer "service" experience with them, so, I posted about it in the Visa/MasterCard section. To sum up they remind me of Capital One with the "service" I received from them. Not at all impressed especially on a card with an annual fee. (Though granted Cap One's lower end cards have annual fees too).
Had the card for 6 months and spent heavily on it at first not so much lately (have been feeding Discover and Amex but have come to realize that's futile). I was going to start giving them some more spend but after that experience, I would likely close it if I hadn't just gotten pre-approval on a mortgage. Now I hesitate to make changes until I'm closed just to avoid grief.
Started with 10k and that's what it is now so no CLI but then again no AA either despite opening new cards.
Good to know, thanks. I haven't applied for any cards in over a year so I decided to go ahead since it seemed like a good sign up bonus and 2X points on everything seems like a pretty awesome deal. Also I am missing a MC in my lineup, so this will fill the void, and a world elite MC at that. Hopefully I won't have to call their CS anytime soon. From the best I understand it, you cannot transfer "miles" to airlines or anything, they are only to be redeemed for cash back/statement credit, but with 10% miles back when you redeem for travel coded purchases. Do I understand that correctly?
My Cap One card is on the chopping block. Cancelling it asap.