Problem with Credit Inquiries

For just about anything you want to get off your chest about credit cards.
15 posts
darkguy2
Centurion Member
Centurion Member
 
Posts: 616
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Problem with Credit Inquiries

Postby darkguy2 » Fri Apr 25, 2014 12:54 am

I am having a problem with my credit union that I have my educational line of credit through. It seems that I have three hard inquiries from them. The first one was from when I opened the account and that one is about to drop off. But the other two do not seem to be valid. I did not open another account or try to get my limit increased. I have tried calling them but I get transferred to this one person who never answers. I even got her direct number to her desk and will try calling throughout the day. Every time no one answers. I have also left several messages. The only time I have gotten anywhere was when I talked to someone whose desk was near her and they said she was not there but would send a message to her to call me. The next morning I got a call but was asleep so I missed it. She left a message for me to call her back and her number which is how I got it. I have tried to talk to Experian but they told me that inquiries are not disputable and they would have to change it.

This is a problem since I am in the process of renting a new place and do not want to have to get my dad to cosign. I was also denied a CLI from Amex because they said I had too many inquires. So what I can do, if anything, to fix this?
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)


takeshi
Centurion Member
Centurion Member
 
Posts: 1741
Joined: Wed Jun 05, 2013 3:12 pm
Location: US

Postby takeshi » Fri Apr 25, 2014 7:54 am

If "too many inquiries" is the only reason provided then you probably have a thin credit file. A thicker profile would generally have no problems even with 3 inquiries. I have far more than that myself on EX and EQ.

There's really nothing to do but deal with the credit union to see if they'll remove the additional inquiries.

darkguy2 wrote:This is a problem since I am in the process of renting a new place and do not want to have to get my dad to cosign. I was also denied a CLI from Amex because they said I had too many inquires.

Criteria are going to differ between a creditor and a landlord. The latter is generally a bit more lax. It may not even be an issue.

thom02099
Centurion Member
Centurion Member
 
Posts: 475
Joined: Sat Apr 13, 2013 7:49 pm
Location: Colorado, USA

Postby thom02099 » Fri Apr 25, 2014 8:35 am

darkguy2 wrote:I am having a problem with my credit union that I have my educational line of credit through. It seems that I have three hard inquiries from them. The first one was from when I opened the account and that one is about to drop off. But the other two do not seem to be valid. I did not open another account or try to get my limit increased. I have tried calling them but I get transferred to this one person who never answers. I even got her direct number to her desk and will try calling throughout the day. Every time no one answers. I have also left several messages. The only time I have gotten anywhere was when I talked to someone whose desk was near her and they said she was not there but would send a message to her to call me. The next morning I got a call but was asleep so I missed it. She left a message for me to call her back and her number which is how I got it. I have tried to talk to Experian but they told me that inquiries are not disputable and they would have to change it.

This is a problem since I am in the process of renting a new place and do not want to have to get my dad to cosign. I was also denied a CLI from Amex because they said I had too many inquires. So what I can do, if anything, to fix this?


This is LOUSY customer service! As a member of a credit union, a shareholder if you will, you have a right to expect better than this. If I were in your place, I would be either calling or making an appointment with the Branch Manager to talk about this person not returning calls AND the issue of the inquiries. If no satisfaction with the Branch Manager, then I would go to the next level, presumably the CU President or CEO, making an appointment to speak with him/her in person about this issue.
Retired, and in the process of retiring cards!
EQ = 846 EX=828 TU = 836 as of 02/2016

darkguy2
Centurion Member
Centurion Member
 
Posts: 616
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Postby darkguy2 » Fri Apr 25, 2014 12:17 pm

If it was only the three hits I would not be worried. But I have 6 on Experian and 2 on the others. You can see my history in my signature but I also have several student loans.

The problem with going to the union to talk to someone is that I do not have a local one. I signed up for it online since they had good rates for education lines of credit (5%) that were better than the Perkins loans at the time (6+%). The deal was that you payed $5 to become a member. This has also been going on for months. I tried to get it fixed last year when I saw the second inquiry but could not get a reply then. Kinda forgot about it until Credit Secure sent me a alert that I got another inquiry this month.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

darkguy2
Centurion Member
Centurion Member
 
Posts: 616
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Postby darkguy2 » Fri Apr 25, 2014 12:56 pm

Just called and asked for someone above her to talk to. They explained it to me that in the agreement I agreed to allow them to do annual hard pulls for my account. I questioned why they would need a hard pull and not just do a soft one as it would give the same info but they said that was the way they did it. I always thought that they could only do hard pulls when you apply for more credit or open a new account with you permission. I asked them to email me the agreement that says that. I was polite the entire time. I guess I will read through it and see what it says. I would like to just close out my loans with them and deprive them potential thousands in interest over the next 10 years but that is not really possible at the moment.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

darkguy2
Centurion Member
Centurion Member
 
Posts: 616
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Postby darkguy2 » Fri Apr 25, 2014 3:27 pm

Looked though what they sent me and it looks like two parts are applicable. I will post them below. Sorry if there are errors had to convert the pdf to text and it was not the best quality. My university provides free legal services so I will go talk to them next week.

NOTICE TO CONSUMER: A consumer report may be requested In connection with this application for credit or any future update, renewal or extension of such credit. Upon request, you will be informed whether or not a consumer report was requested. If a report was requested, you will be Informed of the name and address of the consumer reporting agency furnished the report.

Consumer Reports. I authorize you to obtain reports about me from consumer reporting agencies in connection with my application and subsequently In connection with any extension of credit, any request to Increase my credit limit, and any review, renewal, update, servicing, or collection of my Account I understand that you may report negative Information about my Account to consumer reporting agencies. Late payments, missed payments, or other defaults on my Account may be reflected In my credit report I understand and agree that you may furnish information about me and my Account to consumer reporting agencies and others whoo are permitted by law to receive it. I understand that this debt will be reported as a line of credit to consumer reporting agencies and others who are permitted by Jaw to receive such information.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

linuxmachine
Centurion Member
Centurion Member
 
Posts: 309
Joined: Thu Feb 27, 2014 11:10 pm
Location: los angeles

Postby linuxmachine » Fri Apr 25, 2014 6:04 pm

darkguy2 wrote:Looked though what they sent me and it looks like two parts are applicable. I will post them below. Sorry if there are errors had to convert the pdf to text and it was not the best quality. My university provides free legal services so I will go talk to them next week.

NOTICE TO CONSUMER: A consumer report may be requested In connection with this application for credit or any future update, renewal or extension of such credit. Upon request, you will be informed whether or not a consumer report was requested. If a report was requested, you will be Informed of the name and address of the consumer reporting agency furnished the report.

Consumer Reports. I authorize you to obtain reports about me from consumer reporting agencies in connection with my application and subsequently In connection with any extension of credit, any request to Increase my credit limit, and any review, renewal, update, servicing, or collection of my Account I understand that you may report negative Information about my Account to consumer reporting agencies. Late payments, missed payments, or other defaults on my Account may be reflected In my credit report I understand and agree that you may furnish information about me and my Account to consumer reporting agencies and others whoo are permitted by law to receive it. I understand that this debt will be reported as a line of credit to consumer reporting agencies and others who are permitted by Jaw to receive such information.


it seems like you were not informed of the pull since you didn't know about it until you checked your own history. If they cannot prove they notified you, then you could probably have argue you were never notified, and therefore their actions were illegal

darkguy2
Centurion Member
Centurion Member
 
Posts: 616
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Postby darkguy2 » Fri Apr 25, 2014 6:27 pm

linuxmachine wrote:it seems like you were not informed of the pull since you didn't know about it until you checked your own history. If they cannot prove they notified you, then you could probably have argue you were never notified, and therefore their actions were illegal


That was what I was thinking when I read that. I will go talk to a lawyer first before I talk to them again though.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)

User avatar
Terry
Centurion Member
Centurion Member
 
Posts: 119
Joined: Fri Sep 28, 2012 9:22 pm
Location: Texas

Postby Terry » Fri Apr 25, 2014 6:29 pm

darkguy2 wrote:I am having a problem with my credit union that I have my educational line of credit through. It seems that I have three hard inquiries from them. The first one was from when I opened the account and that one is about to drop off. But the other two do not seem to be valid. I did not open another account or try to get my limit increased. I have tried calling them but I get transferred to this one person who never answers. I even got her direct number to her desk and will try calling throughout the day. Every time no one answers. I have also left several messages. The only time I have gotten anywhere was when I talked to someone whose desk was near her and they said she was not there but would send a message to her to call me. The next morning I got a call but was asleep so I missed it. She left a message for me to call her back and her number which is how I got it. I have tried to talk to Experian but they told me that inquiries are not disputable and they would have to change it.

This is a problem since I am in the process of renting a new place and do not want to have to get my dad to cosign. I was also denied a CLI from Amex because they said I had too many inquires. So what I can do, if anything, to fix this?


The legal profession would be able to advise you of what to do to fix this problem; however, to block any future inquiries, you can place a credit freeze on all three bureaus.
AMEX Green Card - NPSL [Member Since 1995]
AMEX Everyday Card ($25,000)
Chase Visa Signature ($17,000)
Citi Visa Signature ($16,000)
Discover IT ($17,500)
Sam's Club MasterCard - ($20,000)
Wells Fargo Personal Line of Credit - ($15,000)

FICO's - 803 EX, 805 EQ, 799 TU [01/2017]

darkguy2
Centurion Member
Centurion Member
 
Posts: 616
Joined: Thu Jan 24, 2013 12:24 am
Location: United States

Postby darkguy2 » Fri Apr 25, 2014 7:27 pm

That's a good idea. I know that they pull in April so I can just put a freeze for the month.
Discover IT - $5,700
Chase Freedom - $5,700
Costco Citi - $13,000
Sallie Mae - $4,000
Chase Sapphire Preferred - $6,000
Chase Sapphire Reserve - $19,500
Citi Double Cash - $6,500
Amex BCE - $13,000

FICOs: Discover (777), SallieMae (764), Amex (767), Citi (772)
FAKOs: CK- TU (760), EQ (760)



Return to “General Credit Card Talk”

Who is online

Users browsing this forum: No registered users and 2 guests