- Centurion Member
- Posts: 235
- Joined: Tue Mar 12, 2013 10:10 pm
- Location: United States
I'm still figuring out what I'm going to do. I've contacted the DOE ombudsman (because my loans are federal, they do have to follow the rules or risk being decertified...which would, at its most extreme, mean that the DOE would take all their federal consolidations and service them). I've contacted the CFPB. Both of these are generic things that may help or may not. The one unique thing I've done is reach out to my friends who work on the Hill to see if they can get me some time with an interested Congress member. Sure, anyone can "write their Senator," but I'm talking directly with staffers who have the pull to get me on the calendar (I also don't have official Congressional representation because I live in DC, natch). It may not help, but Sallie Mae is the BIGGEST player in the student loan business, and this behavior is abhorrent. If a Congress member wants a sympathetic face to put in front of a panel to push reform, they've now been offered it (I mean, I've never been late on a payment, I'm *trying* to pay my loans down, and I'm getting screwed...I'm the saddest puppy dog they could trot out...doesn't hurt that I look like I'm about 25, so they can play the "what are we doing to our children!" card). On a personal level, if one of the members bites, even just to entertain my story and have an intern write a concerned letter, Sallie Mae will probably treat *me* right in the future, because I've demonstrated my "pull" to put them under the microscope of people who CAN hurt them.
But it shouldn't have to be this way. I'm not asking for forgiveness or special treatment, I'm asking for the agreement I signed to be adhered to. For now, the best I can do is warn others to avoid this company if at ALL possible. You read it, others probably have. It's not a ton of help, but it's something.
Target Visa $1.5K