Help! Store Didn't Credit Me For My Returns!

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Joined: Sat Nov 16, 2013 11:36 pm
Location: Ohio

Help! Store Didn't Credit Me For My Returns!

Postby Lindseyt » Sat Nov 16, 2013 11:44 pm

I am incredibly mad at myself.

I returned some clothing to a department store this evening (about 12 items) and the cashier seemed to know what she was doing as I patiently waited for the return to be processed. Long story short, I came home and glanced over the return receipt and she forgot two items on the return. I wouldn't normally be so distraught about it, but each item was about $50 I believe I may be out $100.

I know she took the items because I directly handed them to her and I didn't leave with anything. I'm wondering if this has happened to anyone else/ is there any way to fix this?

I normally pay more attention when returning something and am so upset at the situation.

Green Member
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Location: Cincinnati OH

Postby LtCheese » Sun Nov 17, 2013 2:13 pm

Just go back into the store or call their customer service if you have an order number. It should be a very easy fix for them. I work in retail and we see these kinds of issues all the time when we go back and analyze order issues.

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Location: TX

Postby mdl28 » Sun Nov 17, 2013 6:47 pm

you should always know the amount you are expecting to get refunded, this could have been avoided.

Good Luck

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