- Centurion Member
- Posts: 875
- Joined: Thu Apr 30, 2009 2:32 pm
- Location: Texas
I wouldn't say my positive comments here on Chase or any other bank are a defense of the institutions. You are correct to see them as amoral businesses because that's what they are. However, they're not all the same; some are better/less bad than others in various areas and it's worth recounting one's personal experiences as they can be a guide for making the best of a less-than-desirable situation.
In other posts here I've tried to make the point that consumers need to be responsible for not only their actions but also holding their counterparties (the banks, in this case) to their word.
Over the years I've filed numerous online complaints against Chase and many of the other banks when they failed to honor a cashback promotion, credit my account an amount due in a timely manner, etc. Most recently have been FIA Card Services/Bank of America and Chase, each of these was in the last 2-3 months. After each was contacted by the BBB I got exactly what I wanted.
The point is to succeed when doing business with banks/credit cards one should follow two rules:
Make sure that one's personal behavior (paying on time, etc.) is above reproach. Second, know the rules, watch the banks and make sure they give you what they promise. If not, complain to the BBB, SEC, etc. Make it costly for them when they DON'T do the right thing. It really is very effective.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).
*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.