Citi Thank You Application Denied

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willgatlin25
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Citi Thank You Application Denied

Postby willgatlin25 » Sat Aug 10, 2013 5:37 pm

Hey All,
So I'm still irritated about a Citi card I applied for about 30 - 60 days ago. I got 6 invitation letters in the mail for the Citi Thank You card and I ignored several until I decided to give in and apply using their invitation code. I did the whole process to immediately get denied and as a result I got a hard pull INQ and a denial. I tried to call them and they wouldn't even review my credit or tell me anything but, "We will send you a letter as to why."
I don't get it because I have good cards and just recently was approved by Chase for the Freedom card.
Does anyone know a backdoor number for Citi to speak with a credit analyst and maybe I can get them to change their decision? I think my hard pull should be good for them for up to 60 days, I will not let them pull another one. Any suggestions? :mad:


willgatlin25
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Postby willgatlin25 » Sat Aug 10, 2013 5:55 pm

Quick Update:

Through another site I found the backdoor number to the credit analyst offices in South Dakota, correct number is 800-695-5171. Turns out Citi only holds hard credit info for 30 days and I'm well past the time that they can access my report. I did not authorize another report being that my first shot was a denial and I'm not going to risk it again. After speaking with the supervisor CitiBank admitted to using a strict FICO number for their approvals, 650-700. They do also evaluate other things on your credit but Citi admitted the FICO number is the most important thing. As I am averaging 640 right now it's likely they won't even speak to issuing me a card. Just thought I'd share that.

JSS3
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Postby JSS3 » Sat Aug 10, 2013 7:53 pm

Don't these companies have your fico number when sending out pre-approved applications? I'd imagine they know your profile and believe it's satisfactory enough(according to their grading system) to send out those invites. You just never know with these cc companies.
(1/13) Fingerhut - $1,100
(2/13) Capital One Quicksilver- $3,500
(3/13) Capital One Quicksilver One- $750 ($19 AF)
(8/13) Discover IT- $2,000
(8/13) Citi Dividend- $1,200
(8/13) Chase Slate- $2,500
(9/13) Chase Amazon Visa Sig - $4,000
(9/13) Victoria Secret- $750
(9/13) Paypal Extras Mastercard- $3,000
(9/13)] MyPoints Visa- $1,500
(10/13)Walmart Discover- 3,000

DavidNY
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Postby DavidNY » Sat Aug 10, 2013 8:15 pm

The credit score number should be on the letter they sent.

benhollberg
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Postby benhollberg » Sat Aug 10, 2013 11:36 pm

I can't stand Citi. I was denied for one of their credit cards about a month ago.
American Express Platinum Card
American Express TrueEarnings Card from Costco
Marriott Rewards Premier Visa Signature Card
Chase Sapphire Preferred World MasterCard
Discover It

flan
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Postby flan » Sun Aug 11, 2013 9:47 am

JSS3 wrote:Don't these companies have your fico number when sending out pre-approved applications? I'd imagine they know your profile and believe it's satisfactory enough(according to their grading system) to send out those invites. You just never know with these cc companies.


Typically, what they've got is a list of names and addresses that meet some selection criteria. "People in some state/town/zip that have a credit score between X and Y, who hold a bank card, and have no bankruptcy." Something like that. But that's only part of the underwriting criteria. They may be only issuing the card to people that meet income guidelines, or who have a thick (or thin) enough credit file, or who have lived at their current address long enough. It's also possible something changed between when they did the promotional pull, and when the OP applied, and the OP's score fell out of required range.

MemberSince99
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Postby MemberSince99 » Sun Aug 11, 2013 5:00 pm

It's also possible that this is just Citi in action.

They will deny you simplly for not carrying a balance on any credit card. I can personally tell you this is true because I was denied for that reason, once when I was stupid enough to apply with that clown outfit. Never again, I've learned my lesson and Citi is on my blacklist. (The only creditor on it by the way).

And recon with them, if you call their offshored CSRs, well you'll get about as far as if you called the Cap One CSRs and asked for a CLI. In other words, unless you enjoy wasting your time, don't bother with them. Go the EO route of sending a letter, or don't bother.

willgatlin25
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Postby willgatlin25 » Sat Sep 21, 2013 1:45 pm

Haha, at least I'm not alone on this! I really hate the "DENIED" thing, it makes me feel like my credit still blows. My credit is still under par compared to many on this site, but it's not in the tank. It's my goal one day to hold an Amex card, but they aren't interested in me just yet. Personally, I love my Discover Card, I just made the switch from what was the Motiva account to the new IT program, much better rewards. Maybe I'll just stay away from Citi.... By the way, did you guys know that if you apply for a Home Depot CC that it's actually a Citi issued account with absolutely 0 rewards? Just thought I'd share that too....

im_mr_awesome
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Postby im_mr_awesome » Sat Sep 21, 2013 2:17 pm

Citi is a very large bank, and they are the financing solution for many large stores who have a credit card. Sears, for instance, uses Citi. This is funny, as Sears is responsible for Discover. Best Buy now also uses Citi.

Most stores with a credit card will be backed by CitiBank, Capital One, and a few are backed by more traditional banks, like Chase. Store cards are weird, and some move from bank to bank. For example, in the 3 years I've had my Best Buy card, it's moved from HSBC to Capital One, and now to Citi just this month.
Scores on the mend...
FICO: 650 (Discover/TU, 6/23/2016)
Cards I Use Citi Double Cash, Chase Amazon, Capital One QuickSilver
Sock Drawer Discover IT, Citi Diamond Preferred, AE Visa, QuickSilver One, Walmart CC, CareCredit, CreditOne (keeping for history for now)
Short Goal Reach 680

willgatlin25
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Postby willgatlin25 » Sat Sep 21, 2013 2:18 pm

Isn't Walmart backed by Discover now? Which is in-turn backed by Sears?..

Seems like we should just have credit cards with an OBAMA logo on it.



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