Best card for roadside assistance?

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s.jessica
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Best card for roadside assistance?

Postby s.jessica » Wed May 22, 2013 11:46 am

I'm looking into cards that have roadside assistance for my mom. If she had a flat or something she would never be able to change it herself and would have no idea who to call. She had one of those auto club things where you pay an annual membership fee, but when she needed help they said they didn't have a service center near where she was at and nobody ever came.

Mostly looking for the way to get the best service at a reasonable price if needed. Hopefully someone here has actually used the service so you could also comment on how good the service was.


MemberSince99
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Postby MemberSince99 » Wed May 22, 2013 12:32 pm

I've never used it but my FNBO Amex offers it. The Amex Gold offers it as well (and presumably PRG and Platinum as well).

I'm sure others do as well but I know those do but can't comment on how good they are.

DoingHomework
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Postby DoingHomework » Wed May 22, 2013 2:17 pm

Make sure you read ALL of the fine print on roadside assistance. I think the Amex cards only offer it when you are 100 miles or more from home. I just checked the Amex website and it says you have to call for details.

MemberSince99
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Postby MemberSince99 » Wed May 22, 2013 3:00 pm

DoingHomework you didn't do your homework on this one. Check the following link on the gold:
https://www304.americanexpress.com/credit-card/gold
And scroll down to where it says "Drive with added peace of mind" and below that it says "Whether you are a block from home or in the middle of nowhere....". If that is literally true which I'd assume is a safe bet, there is no distance limit. But you are correct in that I've seen some that do require you to be a certain distance from home so I'll grant you that!

DoingHomework
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Postby DoingHomework » Wed May 22, 2013 4:38 pm

Looks like you are right but it's something I would check up on if it is important. I have a platinum card. It has free roadside assistance for some things but for some things you need the "Global Assist" service which is only available when you are 100 miles from home or more.

So maybe the roadside assistance through Amex is fine even at the end of the driveway.

Personally though, if that were a major concern to me I think I would get it through my insurance company instead. Ours offers it for $9 a year which is far less than a credit card AF. If you are going to get the card anyway then of course it makes sense. But I don't think that would have a major influence on my decision.

OP, have you considered getting something like "OnStar" for your mother?

Smart_Shopper
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Postby Smart_Shopper » Wed May 22, 2013 5:00 pm

Discover has road side assistance https://www.discover.com/credit-cards/member-benefits/roadside-dispatch.html
No enrolling or monthly fee - pay when you use it. I think the towing is only so many miles and after that it is a few cents per mile until you reach your destination.

credit_card_fonz
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Postby credit_card_fonz » Wed May 22, 2013 9:05 pm

I know any Visa card offers the service from Visa, call 1-800-VISA-TOW

Services included in a $59.95 per service call include:

Towing* (up to five miles included).
Tire changing (must have good, inflated spare).
Jump-starting (battery boost).
Lockout service (no key replacement).
Fuel delivery (up to five gallons and the cost of fuel not included).
Winching** (within 100 feet of paved or county maintained road only).

This service works with ANY Visa card.

Sevenfeet
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Postby Sevenfeet » Thu May 23, 2013 8:16 am

I had a roadside assistance issue recently at a local park just a few miles away from my house. Amex took care of it.
Cards:
American Express Platinum (NPSL)
Penfed Platinum Reward Visa ($28K)
Chase Freedom Visa ($25K)
Fidelity American Express ($20K)
American Express Blue Cash Preferred ($20K)
Bank of America Cash Rewards MasterCard ($20K)
Citi Thank You Preferred Visa ($9.5K)
Chase Sapphire Preferred ($7.5K)
US Bank Cash + Visa Signature ($7K)
Discover IT ($4K)



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