Sounds like BofA CS is becoming just like Cap One

For just about anything you want to get off your chest about credit cards.
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MemberSince99
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Sounds like BofA CS is becoming just like Cap One

Postby MemberSince99 » Fri May 17, 2013 6:43 am

I saw this post on the FICO forum and was laughing so hard I had to share it. This guy calls BofA CS to request moving some of his tradeline from one of his cards to another. Check out what happens:

BOA : Welcome to Bank of America! My name is xxxx. I am here to help you with your personal Credit Card Accounts. May I know your complete name as it appears on the Credit Card or Statement?
You: n777ua
BOA : Hi, n777ua
BOA : How may I assist you with your personal Credit Card?
You: Is it possible to move $3k in credit from my Virgin Atlantic card ending in xxxx to my BankAmericard ending in xxxx ?
BOA : I understand that you wish to know about the balance transfer.
BOA : Let me check your account details and guide you accordingly.
BOA : To begin with, may I have the last four digits of the card please?
You: Its not a balance transfer, I'd like to transfer available credit from one card to another
BOA : Balance transfer would mean if you have 2 Credit Card accounts. One with Bank Of America and another with another financial institution and if you make a transfer between those 2 Credit Card accounts, it will be considered as balance transfer.
You: I think I'll call in another time, thank you


paparoach429
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Postby paparoach429 » Fri May 17, 2013 2:05 pm

Lol ohh wow!



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