Hidden pending holds

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3 posts
Luxe
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Hidden pending holds

Postby Luxe » Sun May 12, 2013 3:19 am

My available credit was below my credit limit on a card that I had PIF and had no pending charges on. I called customer service to see what was going on and I learned that there was a pending hold. Has anyone heard of a pending hold that doesn't show up under the list of pending charges?


mdl28
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Postby mdl28 » Sun May 12, 2013 9:50 am

Yes, that is not uncommon. If your CL is 500 and you know you have charged say 250 but your total amount due is only 200. You should realize that there is still 50 pending from a merchant. Typically hotels, web services, car rentals etc.. Just keep a ledger and this should come as a surprise. Do you suspect the " hidden" pending item to be fraudulent?
MDL

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Luxe
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Postby Luxe » Sun May 12, 2013 3:07 pm

This was for a hotel that required only partial payment up front. The pending hold was for only $100, which is less than what I still owe. I was surprised because I thought they would put in a pending charge when I checked in, and I expected all pending holds to show up on my account online. Since it was a round $100 I thought there could have been a problem with my account so I called them for the details, which they could see on their end.



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