Concierge Services

For just about anything you want to get off your chest about credit cards.
im_mr_awesome
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Location: Indianapolis, IN

Postby im_mr_awesome » Fri May 10, 2013 5:45 pm

So the overwhelming consensus is that Amex concierge is the best and even if another is good, it's not in the same league. Citi's Diamond Preferred concierge did a pretty good job at my request, responding in just a few hours with one of the very few nice restaurants in the city I asked.

I was surprised they did as well as they did. I didn't have high expectations of a concierge service from a company willing to give me a $1000 limit.
Scores on the mend...
FICO: 650 (Discover/TU, 6/23/2016)
Cards I Use Citi Double Cash, Chase Amazon, Capital One QuickSilver
Sock Drawer Discover IT, Citi Diamond Preferred, AE Visa, QuickSilver One, Walmart CC, CareCredit, CreditOne (keeping for history for now)
Short Goal Reach 680


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Z06Biker
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Postby Z06Biker » Fri May 10, 2013 6:17 pm

I also suspect in it's the way the reps introduce themselves over the phone to whoever they are calling.

I'm sure that, "good evening, this is Jill _____ calling from American Express Platinum concierge on behalf of our client "Mr. Awesome" regarding..." goes a long way towards securing that VIP treatment.
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

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FastSRT8
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Postby FastSRT8 » Fri May 10, 2013 8:00 pm

Z06Biker wrote:I also suspect in it's the way the reps introduce themselves over the phone to whoever they are calling.

I'm sure that, "good evening, this is Jill _____ calling from American Express Platinum concierge on behalf of our client "Mr. Awesome" regarding..." goes a long way towards securing that VIP treatment.


This is so true.

I always flip a quick email to my concierge to make restaurant bookings for me (so practically 4-5 days a week) and every table, meal, experience is perfect.

I get the best tables, free perks (like champagne, free deserts, etc) and have the best service possible from the servers. Managers come and say hi and ask if everything is well and ask if I need anything else.

This always makes my dining partner sit in awe and wonder.

Nothing closes a deal or business pursuit better than that. Then ofcourse when you pull the card and pay...........
Carpe diem quam minimum credula postero!

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Z06Biker
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Postby Z06Biker » Sat May 11, 2013 5:30 pm

You get all those free perks from them knowing you're a Centurion holder? Man oh man, do I have some major aspiring to do...
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

Moneytalks
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Postby Moneytalks » Sat May 11, 2013 5:44 pm

Z06Biker wrote:You get all those free perks from them knowing you're a Centurion holder? Man oh man, do I have some major aspiring to do...


Join the "aspiring centurion club" just add "centurion" under future or wanted cards Z :)
Wallet: Amex BCE & Chase Freedom. (Credit Card dieting since 2014)

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FastSRT8
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Postby FastSRT8 » Sat May 11, 2013 9:15 pm

Z06Biker wrote:You get all those free perks from them knowing you're a Centurion holder? Man oh man, do I have some major aspiring to do...


It's like having a personal banker or investor at your side.

I believe what they say about the wealthy is so true...the more you have the easier it is to make more.
Carpe diem quam minimum credula postero!

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Z06Biker
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Postby Z06Biker » Sun May 12, 2013 2:12 pm

I've always thought it was unfair that celebs get all the royal treatment at clubs and comps everywhere they go. It almost feels like those who have the least need for freebies are the ones that get them all.
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

Moneytalks
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Postby Moneytalks » Sun May 12, 2013 4:03 pm

2013 Infiniti JX35 Crossover Key Features| Infiniti USA

Infinity Personal Assistant?? Anyone ever use this instead of a credit card concierge?
Wallet: Amex BCE & Chase Freedom. (Credit Card dieting since 2014)

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Z06Biker
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Postby Z06Biker » Sun May 12, 2013 5:25 pm

I know if you own the Lexus LFA (approx $350K USD), that comes with a 24/7 on-call personal assistant at the touch of a button as well.
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

credit_card_fonz
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Location: Nebraska

Postby credit_card_fonz » Sun May 12, 2013 5:53 pm

Us poor folks who want to use a concierge just call our other phone - but that only works if you have the Discover IT card!



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