- Gold Member
- Posts: 44
- Joined: Wed Jan 30, 2013 6:09 pm
- Location: San Antonio
So now that I have pretty much transitioned from AMEX to Chase for my CC needs, I have somewhat of a rant with how they post their balances online. I use Quicken to track all my financial transactions, and since ive been tracking my Chase purchases I noticed that I could never get my "online" balance to match my Quicken balance, even though I had been downloading all my transaction via direct connect from Chase.
After making balance adjustments on my quicken register and re-downloading, re-activating, and even manually calculating each purchase i finally got so frustrated and called Chase to ask them WTF! It turns out, pending transaction clear sometime in the middle of the day, but balances wont update till midnight. So that means when I get home after work at 5MP and do my daily routine of downloading all my transactions, I have to wait till midnight to reconcile my quicken register so Chase can update their end. Thats a big gap of time in between, I'm surprised more people haven't complained about this. I don't know why they do it like this. Is it a big deal? Probably not, but its really annoying for me, and since my wife's OCD is kind of rubbing off on me, it might just annoy me enough to go back to AMEX.
Has anyone else noticed this? If you're a quicken user and use Chase CC's i would love to hear if you have had the same experience.
AMEX Blue Cash: $23,500
CITI Doublecash (World Elite MC): $11,200
CAPONE Quicksilver (VISA Signature): $12,500
CHASE Freedom (VISA Signature): $20,000
USAA Rewards (World MC): $13,500
USAA Rewards (VISA): $18,500