Chase Quicken Download Problems

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marzbarz
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Chase Quicken Download Problems

Postby marzbarz » Thu Mar 14, 2013 9:33 pm

So now that I have pretty much transitioned from AMEX to Chase for my CC needs, I have somewhat of a rant with how they post their balances online. I use Quicken to track all my financial transactions, and since ive been tracking my Chase purchases I noticed that I could never get my "online" balance to match my Quicken balance, even though I had been downloading all my transaction via direct connect from Chase.

After making balance adjustments on my quicken register and re-downloading, re-activating, and even manually calculating each purchase i finally got so frustrated and called Chase to ask them WTF! It turns out, pending transaction clear sometime in the middle of the day, but balances wont update till midnight. So that means when I get home after work at 5MP and do my daily routine of downloading all my transactions, I have to wait till midnight to reconcile my quicken register so Chase can update their end. Thats a big gap of time in between, I'm surprised more people haven't complained about this. I don't know why they do it like this. Is it a big deal? Probably not, but its really annoying for me, and since my wife's OCD is kind of rubbing off on me, it might just annoy me enough to go back to AMEX.

Has anyone else noticed this? If you're a quicken user and use Chase CC's i would love to hear if you have had the same experience.
AMEX Blue Cash: $23,500
CITI Doublecash (World Elite MC): $11,200
CAPONE Quicksilver (VISA Signature): $12,500
CHASE Freedom (VISA Signature): $20,000
USAA Rewards (World MC): $13,500
USAA Rewards (VISA): $18,500


kcarter609
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Location: VA

Postby kcarter609 » Thu Mar 14, 2013 10:33 pm

I have the same thing, but really I don't care. I don't download every single day. I do it once every 2-3 days. I also only reconcile when the statement comes each month, so to me it's not a big deal. I don't understand how it's even possible to correctly reconcile without your full statement. If that bugs you enough to go back to AMEX, I don't know what to say.

Active Cards:
Chase Freedom 10+10 Visa Signature ($9k Limit - 8/2012)
Chase Sapphire Preferred ($10k Limit - 2/2013)
Chase Ink Plus ($7k Limit - 2/2013)
Discover IT ($9.5k Limit - 10/2012)
AMEX Zync (No Pre-set Limit - 1/2010)
AMEX Blue Cash Everyday ($20k Limit - 1/2013 - Backdate to 1/2010)

JoDa
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Postby JoDa » Fri Mar 15, 2013 12:31 am

Of all my cards, Chase updates things most quickly. I mean, yes, there's the "pending transaction" delay, but those show up faster than other cards and reconcile faster than other cards.

In my experience, my Target and BOA cards don't even *show* the transactions until at least 24-48 hours after the fact (except in the "available credit" field), and they don't reconcile them for even longer.

I'm a big fan of technology, but if you feel the need to balance your credit balances immediately, might a check register be more effective? There are apps for that on most smart phones.
CSP $19K
BOA $4K
UMP $11.5K
Target Visa $1.5K

Sevenfeet
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Postby Sevenfeet » Fri Mar 15, 2013 12:54 pm

For Bank of America, I've often seen the "online balance" be ahead of what transactions are cut to Quicken by a day...maybe two. What you're seeing is not unusual and it has to do with how back end batch jobs are managed to external systems (i.e. you). Rarely is it ever in or close to real time.
Cards:
American Express Platinum (NPSL)
Penfed Platinum Reward Visa ($28K)
Chase Freedom Visa ($25K)
Fidelity American Express ($20K)
American Express Blue Cash Preferred ($20K)
Bank of America Cash Rewards MasterCard ($20K)
Citi Thank You Preferred Visa ($9.5K)
Chase Sapphire Preferred ($7.5K)
US Bank Cash + Visa Signature ($7K)
Discover IT ($4K)

marzbarz
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Postby marzbarz » Fri Mar 15, 2013 1:13 pm

I should have clarified, i don't mean to actually reconcile the account everyday. However, since my Chase CC's are my everyday use cards, along with subscriptions & automatic payments made to utilities, add the fact that my spouse uses it as she is a authorized user, it does annoy me that I have to wait until midnight to make sure everything is spot on with my Quicken register. Maybe it's just me, but there is a lot of daily activity on my cards, so it bugs me a little.

All i know is when I use any other of my cards, the balance shown on Quicken register is spot on with the balance showed online. Silly I know, but sometimes it's the little things that drive me nuts :)
AMEX Blue Cash: $23,500
CITI Doublecash (World Elite MC): $11,200
CAPONE Quicksilver (VISA Signature): $12,500
CHASE Freedom (VISA Signature): $20,000
USAA Rewards (World MC): $13,500
USAA Rewards (VISA): $18,500

marzbarz
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Joined: Wed Jan 30, 2013 6:09 pm
Location: San Antonio

Postby marzbarz » Fri Mar 15, 2013 1:14 pm

Sevenfeet wrote:For Bank of America, I've often seen the "online balance" be ahead of what transactions are cut to Quicken by a day...maybe two. What you're seeing is not unusual and it has to do with how back end batch jobs are managed to external systems (i.e. you). Rarely is it ever in or close to real time.


Ahh okay so it does happen with other banks as well. Good to know...
AMEX Blue Cash: $23,500
CITI Doublecash (World Elite MC): $11,200
CAPONE Quicksilver (VISA Signature): $12,500
CHASE Freedom (VISA Signature): $20,000
USAA Rewards (World MC): $13,500
USAA Rewards (VISA): $18,500

kcarter609
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Postby kcarter609 » Fri Mar 15, 2013 6:13 pm

marzbarz wrote:I should have clarified, i don't mean to actually reconcile the account everyday. However, since my Chase CC's are my everyday use cards, along with subscriptions & automatic payments made to utilities, add the fact that my spouse uses it as she is a authorized user, it does annoy me that I have to wait until midnight to make sure everything is spot on with my Quicken register. Maybe it's just me, but there is a lot of daily activity on my cards, so it bugs me a little.

All i know is when I use any other of my cards, the balance shown on Quicken register is spot on with the balance showed online. Silly I know, but sometimes it's the little things that drive me nuts :)


I use my cards for automatic payments, multiple purchases per day (food, fuel, whatever else), subscription stuff, online purchases, and everything. Primarily my Chase cards. I, too, have a lot of daily activity, and I do monitor it, but I can at least remember what I did so if it's a day or 2 behind it's not the end of the world to me.

Active Cards:
Chase Freedom 10+10 Visa Signature ($9k Limit - 8/2012)
Chase Sapphire Preferred ($10k Limit - 2/2013)
Chase Ink Plus ($7k Limit - 2/2013)
Discover IT ($9.5k Limit - 10/2012)
AMEX Zync (No Pre-set Limit - 1/2010)
AMEX Blue Cash Everyday ($20k Limit - 1/2013 - Backdate to 1/2010)

nishant
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Location: Chicago

Postby nishant » Fri Mar 15, 2013 10:47 pm

Quicken is history. I used Quicken and moved on to Free software " Yodlee Moneycenter" version 9X which is far superior to Mint.com.

No software offers flexibility to create your own categories as Yodlee which help understand your own expenses in your own categories

kcarter609
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Postby kcarter609 » Sat Mar 16, 2013 8:41 am

nishant wrote:Quicken is history. I used Quicken and moved on to Free software " Yodlee Moneycenter" version 9X which is far superior to Mint.com.

No software offers flexibility to create your own categories as Yodlee which help understand your own expenses in your own categories


I disagree. Mint.com is disaster, everyone knows that. Especially since Intuit took it over. I've tried just about every financial website and program in existence, and I have to say for ease of use, nothing beats Quicken. I used Yodlee for a total of 20 minutes, then decided I really didn't like their interface and deleted my account.

Quicken is starting to drive me nuts though, because the numbers for scheduled paychecks are always wrong and everything goes haywire.

Active Cards:
Chase Freedom 10+10 Visa Signature ($9k Limit - 8/2012)
Chase Sapphire Preferred ($10k Limit - 2/2013)
Chase Ink Plus ($7k Limit - 2/2013)
Discover IT ($9.5k Limit - 10/2012)
AMEX Zync (No Pre-set Limit - 1/2010)
AMEX Blue Cash Everyday ($20k Limit - 1/2013 - Backdate to 1/2010)

nishant
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Postby nishant » Sat Mar 16, 2013 2:20 pm

Quicken online was closed in 2009. The Quicken desktop version limits the use to the computer you are carrying.
If you are ready to accept without an online version then it is a individual choice.
Yodlee has two optional interfaces- Time machine and 9X. I prefer 9X.



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