Citibank changed my credit card type without asking?

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Citibank changed my credit card type without asking?

Postby bonne_sante » Fri Mar 08, 2013 8:51 am

I've had the Platinum Select MC since 2006. Recently my summary kept showing it as the Diamond Preferred. I logged into Citibank online and saw a notification under my account information saying they have sent me a new card! It also doesn't say Platinum Select anymore.

Has anyone experienced this? It would have been nice if they asked me before. Not that it matters but it seems odd to me. I just don't see the point unless they are phasing out their Platinum Select card but that doesn't seem to be the case. Also, it'd be great if I got the perks of a new account but I'm doubtful.

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