Entropay - freeze account / cancel pending transaction

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Posts: 1
Joined: Mon Sep 03, 2012 10:25 pm
Location: Montreal

Entropay - freeze account / cancel pending transaction

Postby pkernelson » Mon Sep 03, 2012 10:32 pm

Hello forum!

I am using Entropay to do some online purchases from sites I do not totally trust.
Right now I got a pending transaction of 50$ for a service I didn't ask for.
It would save me a lot of trouble if I could just cancel this transaction.
I have contacted entropay about the issue but i fear that by the time they respond the transaction will be completed and it will be a hassle to get the money back.

Entropay offers a service to freeze a card, but I do not want to abuse it since they mention it should be used only if my account info got stolen. Plus I do not know how hard it will be to reactivate the account nor if it will actually cancel the pending transaction.

I am posting here since I need a quick response until the transaction has passed!

Thank you!

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