- Centurion Member
- Posts: 875
- Joined: Thu Apr 30, 2009 2:32 pm
- Location: Texas
The only ones I would deliberately avoid are CapitalOne, Citi, Barclays and HSBC, mainly because of an apparent high emphasis on offshore call centers, imo.
Chase, FIA Card Services, US Bank, Discover, Amex all provide at least adequate and sometimes very good customer service. IMO, Amex is no better than the rest of the pack, although their marketing would lead one to believe they are.
I've not had trouble getting decent credit lines from any of the above, although CapOne and Discover seem to be less generous.
Chase, Discover, FIA have the best websites, although none of the others are what I would call bad. I will note that I had lots of trouble with the Wells Fargo website when I had a store care they managed.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).
*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.