Eagerness of companies to close your account

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MemberSince99
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Eagerness of companies to close your account

Postby MemberSince99 » Tue Jun 26, 2012 4:51 pm

Here is my personal experience in closing cards, in the last year, with how eager various companies are to oblige you.

1. Barclay's - did his best to talk me into keeping it.
2. FNBO - gave some effort to keep account open
3. GECRB - accounts closed by phone no need to talk with a CSR
4. Amex - no effort made to solve problems or retain customer - can close their revolver by phone.
5. HSBC - very happy to oblige and close the account
6. Capital One - dude you made our day reducing our risk exposure by 500 bucks, and please don't let the door hit you in the behind on the way out.


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FastSRT8
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Postby FastSRT8 » Tue Jun 26, 2012 4:56 pm

LMAO that is some funny stuff there. Sadly in bad times, less exposure is good in their minds.
Carpe diem quam minimum credula postero!

Ratfacedudeguy
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Postby Ratfacedudeguy » Tue Jun 26, 2012 8:49 pm

Chase also made no effort to retain my business, even while interfacing directly with a csr. I wonder if it would have been any different if my limit was higher than the dismal $400 they decided to extend to me.
Amex Green - NPSL - 05/12
Amex Zync - NPSL - 06/12
Discover it - $7750 - 11/12
Chase Sapphire Preferred Visa Signature - $5000 - 11/12
SECU Platinum Visa - $5000 - 08/08
Bank of America Cash Rewards Platinum Plus Visa - $3000 - 06/08
Citi Diamond Preferred Mastercard - $3000 - 05/12
GECRB Old Navy Visa - $2500 - 11/12
Chase Amazon Visa - $2000 - 11/12
Chase Freedom Visa - $2000 - 07/12
Citi Thank You Visa - $1000 - 06/12
Amex Blue Cash Everyday - $1000 - 01/13

JNK
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Postby JNK » Wed Jun 27, 2012 1:49 am

Ratfacedudeguy2 wrote:Chase also made no effort to retain my business, even while interfacing directly with a csr. I wonder if it would have been any different if my limit was higher than the dismal $400 they decided to extend to me.


Just wanted to say that Chase has always given me lukewarm impressions when talking with them and though I owned 2 5 digits credit lines with them along with my business checking accounts, they made no effort to try and get me to stay with their banking system even though I was someone who was never late in payments, never overdrew my accounts, and was otherwise a low-risk good-standing customer. If I didn't have reason to keep my accounts with them, I wouldn't because it really doesn't seem like they care about anything at all... aside from getting your money.

Then again, they're a big fat financial institution, so...
Personal Collection:

AMEX: Everyday (MR), Macy's (cobranded)
MASTER: Citibank Dividend Platinum Select (non-World version)
VISA: Chase Amazon Signature, Chase (bank issued)
GE: Care Credit (medical expenses), Macy's (store), JCP (store)


Business Collection:

AMEX: Costco True Earnings
MASTER: None
VISA: Chase Ink Cash



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