We are so frustrated right now. Working very hard to climb out of debt from medical bills and a period of time when my husband was unemployed. We have not EVER missed a BOA payment on our card, and have only made one purchase in two years due to trying to pay our debts off vs. rack up more.
This is our only active credit card other than Home Depot (which is almost paid off). As we have made payments, BOA has lowered our available credit, so that we only have about $700 available to use (started out at 12k limit with 8k balance, we are now at a balance of 5700 & credit limit of 6400). They have started charging us a $75 annual fee, but have not sent a replacement card in my name, only my husbands. And don't get me started on the interest over 20%.
Today I called to get a card to carry while traveling for a new job, for emergency use only. They would not issue the card without income information and a credit review, "to see if you still qualify to use the account". Seriously???? It makes me want to review THEM to see if THEY "still qualify" to accept my payments every month.
So what happens if I give them the information, and they see that our medical creditors have tanked our credit? Can they shut down the account and demand immediate payment even though we have paid faithfully every month? Or, will they just refuse to issue my replacement card.
Thank you for any information/advice you can provide.