Payment Freeze on Citi Card... Why?

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3 posts
sdoonan
Gold Member
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Posts: 32
Joined: Wed Nov 02, 2011 9:02 am
Location: Hempstead, NY

Payment Freeze on Citi Card... Why?

Postby sdoonan » Thu Dec 22, 2011 1:56 pm

I lost my wallet over the weekend, so naturally I had cards to cancel and replace. For some reason, Citi won't let me pay part of my balance. I totally understand freezing any purchases/cash advances, but why stop payments?
Cards I Carry:

Visa: CitiForward Student (1k CL, 15.24%), Capital One Student Journey Rewards (.5k CL, 19.8%)
Discover: More Student (1k CL, 17.99% regular, current rate 1.9% through 3/6/12) (Primary card at this time)
AMEX: Blue Cash Everyday (2k CL, 21.25%)


DoingHomework
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Posts: 707
Joined: Tue Sep 22, 2009 1:15 pm
Location: Arizona

Postby DoingHomework » Thu Dec 22, 2011 2:29 pm

They don't want any activity on your account until everything is cleared up. This is partly because they will be giving you a new number and want to make sure it is credited correctly.

Don't worry about it. They would count you late.

sdoonan
Gold Member
Gold Member
 
Posts: 32
Joined: Wed Nov 02, 2011 9:02 am
Location: Hempstead, NY

Postby sdoonan » Thu Dec 22, 2011 10:19 pm

I'm not worried about being late, I just had the payment amount in mind and didn't want to have to do the math again once the account was unfrozen.

But that makes sense, too. I suppose a fraudulent payment would be just as problematic as a fraudulent purchase.
Cards I Carry:

Visa: CitiForward Student (1k CL, 15.24%), Capital One Student Journey Rewards (.5k CL, 19.8%)
Discover: More Student (1k CL, 17.99% regular, current rate 1.9% through 3/6/12) (Primary card at this time)
AMEX: Blue Cash Everyday (2k CL, 21.25%)



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