Let's Smash Capital One's custom image guidelines

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mountaindewvoltage
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Let's Smash Capital One's custom image guidelines

Postby mountaindewvoltage » Wed Sep 06, 2017 11:15 pm

I find Capital One's image guidelines to be so restrictive that it's almost pointless creating your own custom card.

1. Images submitted with any type of visible watermark are not permitted (even if you are the person who took the picture or if the watermark does not appear on the card view) Nobody cares and the person who took the picture will never find out anyways.

2. No sports team/league logos/Olympic logos, celebrities, actors / musicians, public figures, athletes, cartoon figures, or other well-known figures ... As if the popular figure or organization would ever find out or even care.

3. Non-English text, images where the subject matter is unclear (i.e. blurry, distorted, etc.) or may be interpreted as violating the guidelines. Again, why do you care?

4. Business promotional content on consumer accounts, or any image that promotes a cause, club, association, fraternity/sorority or other type of organization. ... Taking away the right to promote our own business or express ourselves too?

5. Children who are not COMPLETELY clothed. Children in bathing suits, diapers, etc. are NOT permitted. Is that a joke...

6. The addition of text (numbers or letters) anywhere on a personal card.


7. Political, religious, or anti-religious statements and/or content.

8. Flags of any kind (national, state, organizational, etc.)

9. Firearms or other weapons that are the central focus of the image.

10. Socially unacceptable.

11. Any image that includes emoji, stickers, or filters from an internet app; images that include anime or memes


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Like is Capital One ridiculous or what? In other words, don't express yourself, your political views, the flag of your favorite country, your favorite emoji, your favorite meme, an image you took even though it has a watermark on it, your favorite sports athlete or team, non-English text, or a baby in a fricken diaper... Who hasn't seen a baby in a diaper before?


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CarefulBuilder14
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Re: Let's Smash Capital One's custom image guidelines

Postby CarefulBuilder14 » Thu Sep 07, 2017 12:27 am

Keep in mind that with social media, anything that's boring but technically illegal can potentially be widely seen and leave Cap1 a deep-pocketed liable party. Heck, a photographer or IP owner could have a penniless buddy get a card and then sue Cap1. So that explains a lot.

Not sure what the story is with non-English text...guessing they figure that if they can't understand it, they don't know if they can be sued for it. I don't see the harm in blurry images.

Not sure what to make of the business/association/cause one...maybe they just don't want to provide advertising services without getting extra fees? Or it could be a trademark thing.

US laws and criminal penalties around child pornography are extremely strict, and I'm not sure how much leeway there is for harmless examples. Maybe the laws/penalties should be changed and relaxed, but I wouldn't blame Cap1 for their response given current laws.

The next few are questionable and somewhat subjective. Heck, Discover even offers an American flag design card.

The last one might be another IP thing.

So what might work?

Pets are a popular choice. I wonder if they'd object to a picture of an un-castrated dog rolling over (inadvertently showing his stuff).

A wine lover could post with a corkscrew...but in the eyes of the TSA, it's enough of a weapon that you can't put one in a carry-on bag.

Various programs will blend photos of multiple faces to give a hybrid face. You could make one of Samuel L. Jackson and Jennifer Garner and, if asked, say it's someone you know, or argue it doesn't violate rule #2.
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mountaindewvoltage
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Re: Let's Smash Capital One's custom image guidelines

Postby mountaindewvoltage » Thu Sep 07, 2017 6:43 am

"Sorry kids, I know we're at the beach, but you have to put your shirts back on because Capital One won't accept my card image if you keep them off, oh and take off your swim shorts and put on a pair of jeans too"

Capital One is no different than an individual who stores such images in the cloud or on their phone. I guess many, many more people should be arrested for "child porn" then?

Babies in a diaper? Nothing wrong with that at all... People see a baby in a diaper all the time, and those kinds of pictures are also on social media.

I posted a random, heavily cropped picture of lines that looked similar to a very basic drawing (keep in mind no watermark or anything either) along with the contactless logo on the front right part of the card where it's supposed to be. I'm gonna go on a limb and say they denied the image submission because of the contactless logo, even though it's already on their cards, but they put it on the back like fucking retards... AMEX does the same thing so I can't just bash them for it, but AMEX as well.

kdm31091
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Re: Let's Smash Capital One's custom image guidelines

Postby kdm31091 » Sun Sep 17, 2017 8:41 am

There is a reason most issuers who used to offer such a service discontinued it. It's easier to just not bother offering custom cards than to police the images.

I understand the guidelines seem annoying/ridiculous but it's better than them not offering it at all!

mountaindewvoltage
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Re: Let's Smash Capital One's custom image guidelines

Postby mountaindewvoltage » Wed Sep 20, 2017 3:31 am

kdm31091 wrote:There is a reason most issuers who used to offer such a service discontinued it. It's easier to just not bother offering custom cards than to police the images.

I understand the guidelines seem annoying/ridiculous but it's better than them not offering it at all!


I think Wells Fargo is a bit more lax on their guidelines, even if the terms are nearly identical. I was able to create a pretty cool card and they printed it and sent it to me.

TXviking
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Re: Let's Smash Capital One's custom image guidelines

Postby TXviking » Thu Sep 21, 2017 4:25 pm

mountaindewvoltage wrote:I find Capital One's image guidelines to be so restrictive that it's almost pointless creating your own custom card.

1. Images submitted with any type of visible watermark are not permitted (even if you are the person who took the picture or if the watermark does not appear on the card view) Nobody cares and the person who took the picture will never find out anyways.
Watermarks are a device used to enforce copyright. "Nobody cares" is simply not true, or watermarks wouldn't exist.

2. No sports team/league logos/Olympic logos, celebrities, actors / musicians, public figures, athletes, cartoon figures, or other well-known figures ... As if the popular figure or organization would ever find out or even care.
Would they find out? Probably not. Would they care? Depends. Capital One doesn't want to take that chance on your behalf.

3. Non-English text, images where the subject matter is unclear (i.e. blurry, distorted, etc.) or may be interpreted as violating the guidelines. Again, why do you care?
Probably because they can't screen every conceivable language for profanities or inappropriate language. That one is pretty obvious.

4. Business promotional content on consumer accounts, or any image that promotes a cause, club, association, fraternity/sorority or other type of organization. ... Taking away the right to promote our own business or express ourselves too?
They're probably afraid of such promotion being seen as Capital One endorsing your particular cause/club/etc. They probably don't want their logo on a credit card featuring a Klanshole sporting a hood, for example.

5. Children who are not COMPLETELY clothed. Children in bathing suits, diapers, etc. are NOT permitted. Is that a joke...
In a country where peeing in public can get you a criminal record and an entry in the sex offender registry, it's not a joke. It is paranoid, but I can see why.

6. The addition of text (numbers or letters) anywhere on a personal card.
This one does seem silly, but probably ties into the same thing as with foreign language text.

7. Political, religious, or anti-religious statements and/or content.
Both subjects tend to be controversial. Capital One presumably doesn't want to get mixed up in it. "I WILL NEVER GET A CAPITAL ONE CARD BECAUSE THOSE SNOWFLAKES ENDORSED HILLARY!"

8. Flags of any kind (national, state, organizational, etc.)
Nazi flag? IS flag? North Korean flag? Enough said...

9. Firearms or other weapons that are the central focus of the image.
Most companies don't want to be seen as endorsing violence. Political correctness, perhaps, but it's still not hard to see where this one came from.

10. Socially unacceptable.
Just about everything is socially unacceptable in one society or another. This one is ridiculously vague.
11. Any image that includes emoji, stickers, or filters from an internet app; images that include anime or memes
Just imagine a credit card featuring the poop emoji.
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Like is Capital One ridiculous or what? In other words, don't express yourself, your political views, the flag of your favorite country, your favorite emoji, your favorite meme, an image you took even though it has a watermark on it, your favorite sports athlete or team, non-English text, or a baby in a fricken diaper... Who hasn't seen a baby in a diaper before?


Sounds to me like Capital One is going a bit far in avoiding anything potentially controversial, anything that could get them sued, or even anything that could make them unpopular in the court of public opinion.

On the other hand, most card issuers don't offer personalized cards at all anymore. Perhaps that's because we've become so sensitive as a society that by the time you eliminate everything that is illegal, inappropriate or objectionable to anyone at all, there's very little left that you can actually put on a card -- as these guidelines clearly demonstrate.

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CarefulBuilder14
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Re: Let's Smash Capital One's custom image guidelines

Postby CarefulBuilder14 » Sat Sep 23, 2017 1:39 pm

TXviking wrote:9. Firearms or other weapons that are the central focus of the image.
Most companies don't want to be seen as endorsing violence. Political correctness, perhaps, but it's still not hard to see where this one came from.

If you want a card with a weapon on it, you can always get the NRA Visa (FNBO) or Marvel MC (Sync).

The NASA Star Trek and Chase Disney Star Wars cards lack weapons, though.
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CarefulBuilder14
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Re: Let's Smash Capital One's custom image guidelines

Postby CarefulBuilder14 » Sat Sep 23, 2017 1:50 pm

TXviking wrote:10. Socially unacceptable.
Just about everything is socially unacceptable in one society or another. This one is ridiculously vague.
11. Any image that includes emoji, stickers, or filters from an internet app; images that include anime or memes
Just imagine a credit card featuring the poop emoji.

That could also be for intellectual property reasons.

If you took a picture of your own poop, I guess you'd have the IP rights...though they probably would deny it for being "socially unacceptable".

But if you used a photo of yourself at a zoo or on safari near a rhino...and that rhino was near its dung hill...I suspect that could pass as "socially acceptable" scat.
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Price rewind: Costco
Travel insurance: Prestige, CSP
Perks: IHG, Hyatt
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Might add: First Tech, proper business card

mountaindewvoltage
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Re: Let's Smash Capital One's custom image guidelines

Postby mountaindewvoltage » Sun Sep 24, 2017 4:00 am

CarefulBuilder14 wrote:
TXviking wrote:10. Socially unacceptable.
Just about everything is socially unacceptable in one society or another. This one is ridiculously vague.
11. Any image that includes emoji, stickers, or filters from an internet app; images that include anime or memes
Just imagine a credit card featuring the poop emoji.

That could also be for intellectual property reasons.

If you took a picture of your own poop, I guess you'd have the IP rights...though they probably would deny it for being "socially unacceptable".

But if you used a photo of yourself at a zoo or on safari near a rhino...and that rhino was near its dung hill...I suspect that could pass as "socially acceptable" scat.


What's wrong with having the poop emoji on your card? :cool:



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