Amex changing family policy for Centurion lounges

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badger83
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Amex changing family policy for Centurion lounges

Postby badger83 » Thu Mar 09, 2017 10:42 am

See the red text at http://thecenturionlounge.com/

You're now capped at bringing in two family members instead of any "immediate family."

Never been to a Centurion lounge, but were they really that overcrowded that they have to start being that picky about this?


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CarefulBuilder14
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Re: Amex changing family policy for Centurion lounges

Postby CarefulBuilder14 » Thu Mar 09, 2017 10:54 am

badger83 wrote:See the red text at http://thecenturionlounge.com/

You're now capped at bringing in two family members instead of any "immediate family."

Never been to a Centurion lounge, but were they really that overcrowded that they have to start being that picky about this?

They can get crowded...and families of 4-5 people do appear.

It won't hurt me, but I can see others being very upset.
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Re: Amex changing family policy for Centurion lounges

Postby PhillyPhoto » Thu Mar 09, 2017 11:31 am

It's now been changed to "two total guests", so not just family members. This actually aligns with the PP policy of 2 free guests.
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Re: Amex changing family policy for Centurion lounges

Postby Nixon » Thu Mar 09, 2017 1:52 pm

Great start to $550 AF increase.

Personally I think it's bull. This just pushes me to get the Ameriprise Platty and add AU's to it just to stick it to them. That being said I rarely take that many guests but to announce this just after an AF increase (For benefits added that suck) is just poor form.
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CarefulBuilder14
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Re: Amex changing family policy for Centurion lounges

Postby CarefulBuilder14 » Thu Mar 09, 2017 2:59 pm

How exactly were they defining "immediate family"? Spouse and kids? Or would also guesting parents or siblings count as immediate?

Maybe they had some cases where people were claiming a bunch of friends, cousins, or coworkers were their siblings? There are small kids there, and I've seen them eat and order slightly complicated nonalcoholic drinks, but the crowding is probably more due to the sheer number of people with Platinum cards (when some of the lounges were built to cater only to Centurion members).
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Re: Amex changing family policy for Centurion lounges

Postby CarefulBuilder14 » Thu Mar 09, 2017 9:52 pm

Platinum AUs have Centurion access, though, right?

If one spouse is the primary and the other is an AU on the account, they'd be able to bring in four other people when traveling together?

I know there's an AU fee...something like $175 total for up to 3 cards? I'm not sure how many people are paying that already.
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PhillyPhoto
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Re: Amex changing family policy for Centurion lounges

Postby PhillyPhoto » Fri Mar 10, 2017 3:16 pm

CarefulBuilder14 wrote:Platinum AUs have Centurion access, though, right?

If one spouse is the primary and the other is an AU on the account, they'd be able to bring in four other people when traveling together?

I know there's an AU fee...something like $175 total for up to 3 cards? I'm not sure how many people are paying that already.

I'm pretty sure they do. That may be Amex's angle here. Limit access to 2 guests, so large families pick up additional cards. But at the same time 2 guests is pretty reasonable considering how packed lounges can get.
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CarefulBuilder14
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Re: Amex changing family policy for Centurion lounges

Postby CarefulBuilder14 » Fri Mar 10, 2017 4:15 pm

PhillyPhoto wrote:
CarefulBuilder14 wrote:Platinum AUs have Centurion access, though, right?

If one spouse is the primary and the other is an AU on the account, they'd be able to bring in four other people when traveling together?

I know there's an AU fee...something like $175 total for up to 3 cards? I'm not sure how many people are paying that already.

I'm pretty sure they do. That may be Amex's angle here. Limit access to 2 guests, so large families pick up additional cards. But at the same time 2 guests is pretty reasonable considering how packed lounges can get.

I can see a lot of people being unhappy about going from $450 to $550+$175=$725
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AMEXPlatino86
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Re: Amex changing family policy for Centurion lounges

Postby AMEXPlatino86 » Sat Mar 11, 2017 12:46 am

Nixon wrote:Great start to $550 AF increase.

Personally I think it's bull. This just pushes me to get the Ameriprise Platty and add AU's to it just to stick it to them. That being said I rarely take that many guests but to announce this just after an AF increase (For benefits added that suck) is just poor form.



Hello All!!!

I'm sorry but I'm glad this is happening. It's hit a point to where it's really impossible to enjoy the lounge like it's meant to when you have a whole lot of families in the lounge. The lounge is meant for mainly two reasons. One for that short layover waiting for your flight (which I typically do) or for when you have a major layover (which I have done but is not often). Seeing how I've been to two within the last couple of weeks (the one in LGA and LAS), it has become very hard to find seating, get food, read or get work done when you have kids "running" all over the place. Not saying it's not meant for families but when you have a lot of people trying to bring their other members with them, it becomes cumbersome after a while.



And from what I've seen from your post on here and MF, it seems like it's best that you not renew your Platinum when the time comes. I can't say that I'm happy per se that the AF is increasing but I'm making more than enough use from it now and I will definitely make even more use with these new benefits being added.
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Re: Amex changing family policy for Centurion lounges

Postby mountaindewvoltage » Sun Mar 12, 2017 1:07 am

AMEXPlatino86 wrote:
Nixon wrote:Great start to $550 AF increase.

Personally I think it's bull. This just pushes me to get the Ameriprise Platty and add AU's to it just to stick it to them. That being said I rarely take that many guests but to announce this just after an AF increase (For benefits added that suck) is just poor form.



Hello All!!!

I'm sorry but I'm glad this is happening. It's hit a point to where it's really impossible to enjoy the lounge like it's meant to when you have a whole lot of families in the lounge. The lounge is meant for mainly two reasons. One for that short layover waiting for your flight (which I typically do) or for when you have a major layover (which I have done but is not often). Seeing how I've been to two within the last couple of weeks (the one in LGA and LAS), it has become very hard to find seating, get food, read or get work done when you have kids "running" all over the place. Not saying it's not meant for families but when you have a lot of people trying to bring their other members with them, it becomes cumbersome after a while.



And from what I've seen from your post on here and MF, it seems like it's best that you not renew your Platinum when the time comes. I can't say that I'm happy per se that the AF is increasing but I'm making more than enough use from it now and I will definitely make even more use with these new benefits being added.


I think lounges should be reserved for business travelers only. Nothing like trying to work on that presentation while a family of four with two kids is shouting at their mom and dad. I know some people will disagree but it's just my opinion.



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