What sort of revolving utilization does that balance put that card at? What are your credit profiles like? Those will have a significant impact on the possibility of relying on a new card for a BT. If revolving utilization is high (and/or if there are other issues) then you may have difficulty getting a new card for BT'ing.
rwockenf wrote:I really don't want to do this as I have a good number of inquires on my CR with moving recently (new bank account, etc).
Inquiries are typically a small factor. They're only a concern if you have a thin profile and/or issues.
You don't have just one report. How many do you have with each of the 3 major CRA's? How many new accounts? Why is she unable to find a solution?