What's Barclaycard up to?

For just about anything you want to get off your chest about credit cards.
24 posts
User avatar
CarefulBuilder14
Centurion Member
Centurion Member
 
Posts: 3744
Joined: Thu May 08, 2014 7:42 pm
Location: United States

What's Barclaycard up to?

Postby CarefulBuilder14 » Thu Jul 14, 2016 6:09 pm

It wasn't too shocking when Barclaycard closed the 5% Sallie Mae to new apps. The rewards program is costing them a lot, and there's presumably just no way they can make money with a savvy customer base on an obscure card (that the general public wouldn't often get).

Arrival, Arrival+, and Ring have been closed to new apps for a while now...at least through their homepage. I checked and did find a backdoor app to Arrival+ that appeared to still work. I didn't test it out by applying.

I'm not sure why they were pulled. After this much time, it probably isn't just due to IT updates. Arrival and Arrival+ bonuses cost Barclaycard real cash, but I think a fair number of people used the cards after they got their bonuses. When the Arrival reward structure changed, applications for the card were only unavailable for a short time, and existing customers received notices about the changes. As an Arrival customer, I've heard nothing recently - they just keep sending me BT offers.

I think there was a Travelocity card that they force-PCed to Arrival.

They added the JetBlue card, and there's an Aviator revival on the horizon. They still have the Rewards and CashForward cards.

They seem to be putting a lot of hope into the future of their JetBlue and Aviator cards...I guess they want great margins (by paying less for rewards) more than market share.
Wallet: Prestige CSP SchwabPlat Freedom It Hyatt SallieMae AAPlat
SD: Arrival BrooksBros BCE ED IHG
Letting new accounts cool off since May
Really not sure what I'll add next or when


Tubpbs
Centurion Member
Centurion Member
 
Posts: 827
Joined: Mon Oct 19, 2015 2:08 pm

Re: What's Barclaycard up to?

Postby Tubpbs » Thu Jul 14, 2016 7:24 pm

None of their cards interest me really. I don't know what their story is but I feel like I should leave them alone for whatever reason.
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It

kdm31091
Centurion Member
Centurion Member
 
Posts: 1009
Joined: Sat Feb 21, 2015 3:35 pm
Location: Claymont, DE

Re: What's Barclaycard up to?

Postby kdm31091 » Fri Jul 15, 2016 7:47 am

The Arrival cards have become nothing but a widespread "pump and dump" type of product, and pretty much everyone on the various forums knows that. Some people keep the no AF version around, but I don't know many people who can justify paying the $89. Takes some serious spend and potential FTF for it t o make any sense at all. The only ones I see willingly paying the $89 are the ones buying into the marketing and saying "but you get a FULL 2% against travel!"...umm okay, other cards give you a full 2%, period, with no annual fee.

So yes, I assume Barclay's isn't having much luck retaining any customers and is probably going to have to significantly revamp the product. Alternatively, they could just discontinue it. It really offers nothing that a cash back card doesn't.

As a company, they seem to love to make things unfriendly for the customer. $50 to cash out on the "cashforward" card, then a 5% bonus so your rewards are never really at $0, to make you feel you have to keep on spending. You have to spend over three thousand dollars to redeem, which is a lot for anyone who has several cards. Arrival+ is the same way. Ridiculous restrictions designed to make sure you never get your rewards. Just not really customer friendly.

oldsoldier
Centurion Member
Centurion Member
 
Posts: 111
Joined: Mon Nov 17, 2014 5:34 pm
Location: TN

Re: What's Barclaycard up to?

Postby oldsoldier » Fri Jul 15, 2016 9:19 am

Wish I could say I knew at this point.

It almost looks like they are going out of business or just not trying to attract customers.
BoA Cash Rewards $13,000
Chase Sapphire Preferred $14,000
BoA Better Balance $12,000
Amex Every Day $24,000
Discover It $17,000
NFCU Platinum Visa $25,200
Barclay Arrival WMC $10,000
Cap One QuickSilver WMC $6,200
WF Cash back Visa Sig $11,000
Citi Thank You Premier $11,600

User avatar
CarefulBuilder14
Centurion Member
Centurion Member
 
Posts: 3744
Joined: Thu May 08, 2014 7:42 pm
Location: United States

Re: What's Barclaycard up to?

Postby CarefulBuilder14 » Sat Jul 16, 2016 12:39 am

They have such an eclectic mix of cards, and maybe they like it that way.

Maybe they'd rather have a lot of small, low-CL, low-to-medium spend niche cards. For big spenders, maybe they just want to snag a few uninformed Black/Luxury/whatever customers. Some signup/renewal bonuses are good, but the cards lack much in the way of perks or earn rates...Wyndham as a possible exception in limited circumstances.

It's true that praise for Arrival and Arrival+ has died down ever since no-AF 2% cards became more prevalent. Bonus hunting can be a problem for them.

I doubt this will lead to some sort of transferable points program like MR/UR/TY, but who knows? They have a lot of cobrand partners.
Wallet: Prestige CSP SchwabPlat Freedom It Hyatt SallieMae AAPlat
SD: Arrival BrooksBros BCE ED IHG
Letting new accounts cool off since May
Really not sure what I'll add next or when

kdm31091
Centurion Member
Centurion Member
 
Posts: 1009
Joined: Sat Feb 21, 2015 3:35 pm
Location: Claymont, DE

Re: What's Barclaycard up to?

Postby kdm31091 » Sat Jul 16, 2016 10:00 am

CarefulBuilder14 wrote:They have such an eclectic mix of cards, and maybe they like it that way.

Maybe they'd rather have a lot of small, low-CL, low-to-medium spend niche cards. For big spenders, maybe they just want to snag a few uninformed Black/Luxury/whatever customers. Some signup/renewal bonuses are good, but the cards lack much in the way of perks or earn rates...Wyndham as a possible exception in limited circumstances.

It's true that praise for Arrival and Arrival+ has died down ever since no-AF 2% cards became more prevalent. Bonus hunting can be a problem for them.

I doubt this will lead to some sort of transferable points program like MR/UR/TY, but who knows? They have a lot of cobrand partners.


But it seems they don't want low spend. On any recon I've ever done with them, and others as well, the reps seem to notice and care how much you use the card. Barclay's really wants to be your one and only, and I guess they want people who are ignorant of other, better options on the market. Other than perhaps a couple of their cobranded cards, none of their products offer anything you can't find elsewhere, and often at a better value proposition. Before, when Sallie Mae was offered, this wasn't true, but their basic cards (Rewards, Arrival) are really nothing special, yet the reps act like you are applying for something top secret and special, and the underwriting defends that.

Tubpbs
Centurion Member
Centurion Member
 
Posts: 827
Joined: Mon Oct 19, 2015 2:08 pm

Re: What's Barclaycard up to?

Postby Tubpbs » Sat Jul 16, 2016 2:58 pm

kdm31091 wrote:
CarefulBuilder14 wrote:They have such an eclectic mix of cards, and maybe they like it that way.

Maybe they'd rather have a lot of small, low-CL, low-to-medium spend niche cards. For big spenders, maybe they just want to snag a few uninformed Black/Luxury/whatever customers. Some signup/renewal bonuses are good, but the cards lack much in the way of perks or earn rates...Wyndham as a possible exception in limited circumstances.

It's true that praise for Arrival and Arrival+ has died down ever since no-AF 2% cards became more prevalent. Bonus hunting can be a problem for them.

I doubt this will lead to some sort of transferable points program like MR/UR/TY, but who knows? They have a lot of cobrand partners.


But it seems they don't want low spend. On any recon I've ever done with them, and others as well, the reps seem to notice and care how much you use the card. Barclay's really wants to be your one and only, and I guess they want people who are ignorant of other, better options on the market. Other than perhaps a couple of their cobranded cards, none of their products offer anything you can't find elsewhere, and often at a better value proposition. Before, when Sallie Mae was offered, this wasn't true, but their basic cards (Rewards, Arrival) are really nothing special, yet the reps act like you are applying for something top secret and special, and the underwriting defends that.


You can't blame them for wanting you to only use their products, but coupling that with a product line that is unexciting, available elsewhere and with strict underwriting, seems to be a shot in the foot for them. I don't know. Weird bank.

Does anyone know how they behave and how their products are in England? ...speaking of which, does anyone have any familiarity with the credit card rewards programs and this whole game we all play overseas / in other countries and continents? I'm curious and find it interesting.
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It

User avatar
CarefulBuilder14
Centurion Member
Centurion Member
 
Posts: 3744
Joined: Thu May 08, 2014 7:42 pm
Location: United States

Re: What's Barclaycard up to?

Postby CarefulBuilder14 » Sat Jul 16, 2016 3:13 pm

Tubpbs wrote:You can't blame them for wanting you to only use their products, but coupling that with a product line that is unexciting, available elsewhere and with strict underwriting, seems to be a shot in the foot for them. I don't know. Weird bank.

Does anyone know how they behave and how their products are in England? ...speaking of which, does anyone have any familiarity with the credit card rewards programs and this whole game we all play overseas / in other countries and continents? I'm curious and find it interesting.

Overseas, it's often much less of a game. There are often laws that place a strict cap on the fees merchants pay to take CCs. That leaves much less room for rewards. Cards with mediocre rewards may have annual fees (and not just rebuilder cards).
Wallet: Prestige CSP SchwabPlat Freedom It Hyatt SallieMae AAPlat
SD: Arrival BrooksBros BCE ED IHG
Letting new accounts cool off since May
Really not sure what I'll add next or when

Tubpbs
Centurion Member
Centurion Member
 
Posts: 827
Joined: Mon Oct 19, 2015 2:08 pm

Re: What's Barclaycard up to?

Postby Tubpbs » Sat Jul 16, 2016 6:53 pm

CarefulBuilder14 wrote:
Tubpbs wrote:You can't blame them for wanting you to only use their products, but coupling that with a product line that is unexciting, available elsewhere and with strict underwriting, seems to be a shot in the foot for them. I don't know. Weird bank.

Does anyone know how they behave and how their products are in England? ...speaking of which, does anyone have any familiarity with the credit card rewards programs and this whole game we all play overseas / in other countries and continents? I'm curious and find it interesting.

Overseas, it's often much less of a game. There are often laws that place a strict cap on the fees merchants pay to take CCs. That leaves much less room for rewards. Cards with mediocre rewards may have annual fees (and not just rebuilder cards).


It makes a lot more sense but is less fun.
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It

User avatar
CarefulBuilder14
Centurion Member
Centurion Member
 
Posts: 3744
Joined: Thu May 08, 2014 7:42 pm
Location: United States

Re: What's Barclaycard up to?

Postby CarefulBuilder14 » Sat Jul 16, 2016 8:04 pm

I think the Williams-Sonoma Visa is another Barclaycard product that's closed to new apps.
Wallet: Prestige CSP SchwabPlat Freedom It Hyatt SallieMae AAPlat
SD: Arrival BrooksBros BCE ED IHG
Letting new accounts cool off since May
Really not sure what I'll add next or when



Return to “General Credit Card Talk”

Who is online

Users browsing this forum: No registered users and 2 guests