catsartcox wrote:Does anyone remember membersince99? I am about to have one of his signature rants. Chase has wronged me for the last time.
So, This is a continuation of last nights post. It is a lot less happy then last night. I applied for a Chase Slate card. For their balance transfer option. What they had advertised was very good. I was approved after calling in this morning to verify my identity. But, I was approved for a limit that is about a 1/5th to a 1/10th of every other account I have. Certainly, one that is not enough to use it what it is for, a balance transfer. I told them in the application the size of the balance I wished to transfer, it was a line item. They knew.
No big deal though. I'll call. Explain myself, I am sure they would want to have me so they would work with me. Nope!!! They wanted to do a second pull! With the account being about 3 hours old and the application being about 14 hours, they wanted to hurt my credit again! I am not going to bend over twice so I can be your customer. As it stood I could not use this account with out them giving me a honest limit I can use. So, I closed the account. The lady did not care.
I have now a wasted an inquiry, and now will have to sit tight with what I have. Chase stole my chance to save money. I might dispute the inquiry. I am not sure if selling me a product I cannot use is grounds for that.
And you know, This is not my only issue with Chase ATM.
I'll tell that story to.
I have a Subaru Lease, I bought a new Legacy back in November. Chase was the one that partnered with Subaru for leases.
Anyways, I bought the car on 11/23/15 and it was coming up to 12/23 when my first true payment would be due. I was getting worried as Chase had not heard of me yet and I did not know who to give my money to. So I called, and after much research it turned out when Chase and the dealer calculated the "Capital cost" on my lease they did it wrong. So they had me come in a re-sign a corrected lease. They assured me all will be well and the dealership took Decembers payment. Once again, NO! Chase F'ed it up. They started my lease on the 18th of December(Which was the day I went in to fix the lease). This meant that Chase thinks I started driving the car almost a whole month after I truly took ownership of it. With this being a lease, this is a big deal. It means both my maintenance plan the the miles I am held to on the lease will always be off by 1000 miles. I have tried fixing it, spent hours and hours fighting to get the right date on there. Both leases say 11/23 on them. I would not even have a 2nd lease if they did not make a mistake. But, since my signature happened on 12/18 that is the date they are sticking too. IDK what to do. The dealer and Subaru can't fix it and Chase says it is not their fault.
I hate Chase now. This is a fool me once, fool me twice type of thing. I will never use Chase again and I wish I could move my lease to another bank.
Thanks for reading my rant. I hope it did membersince99 proud.
I would say while I sympathize with your situation, I don't sympathize with your position on it. They didn't do anything wrong. They approved you for the limit their computer decided was appropriate for where you were at when you applied. As others have said and I'm sure you knew before you applied, just telling them how much of a balance you want to transfer isn't a guarantee of any kind. You wasted the HP more than Chase did. I agree it sucks to have to do another one for what seems like no reason, but they don't have to consider the card for an increase of any kind. They don't even have to extend you any credit of any kind...
It does seem like an odd practice to pretend your report is going to have changed in any real way overnight, but it's their policy, not yours. You applied for their card because it had the greatest potential benefit to you. They assessed your risk level to them and approved accordingly.
You should have either taken the second pull or at least kept the card. Frankly, the decision to close the card in a huff (and to think they would care at all) was foolish. They don't give a half a shit. So, I suppose, at least you know that now. If you operate knowing that none of these banks value anything but profit, you're better off from the shitty interaction you just had to deal with...