Why is bank being so laid back about cycling my acct...

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jeffysdad
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Why is bank being so laid back about cycling my acct...

Postby jeffysdad » Mon May 17, 2010 6:28 am

I have a Fidelity Amex through FIA Card Services and recently called to change my payment due date. (I have the account paid automatically through a debit to my checking initiated by FIA. I want the payment to hit on or about the first of month, and they were happy to make the change.)

Since this was done mid-cycle, they suspended the closing date of the cycle in which the change was made. So what's happening is I'm getting nearly 30 days of extra float on the charges from the previous cycle. My next bill will be for charges accrued over about two months instead of one. They're not charging me interest on any of this either. I'm not complaining; I'm just wondering why they're so willing to let about $2k in charges lie uncollected for several weeks longer than they need to.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).

*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.


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phanio
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Sounds like a good company

Postby phanio » Tue May 18, 2010 9:00 am

Sounds like a company willing to take a hit to make their customers happy. Also, read about the new rules that went into place in Feb. for consumer credit cards.
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