Citi Prestige card global client status

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Casher
 
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Joined: Fri Oct 09, 2015 3:23 pm

Citi Prestige card global client status

Postby Casher » Fri Oct 09, 2015 3:30 pm

Greetings! I recently obtained the Citi Prestige card due, in part, to the 15% TY bonus for being a Global Client. The only problem is, Citi has no idea how to code the account as such.

I've escalated this to supervisors, had to point them to their own T&C just to prove this existed, etc. They finally said that the outside the US relationship manager had to choose it but that group also claims they have no ability to do so?

Has anybody gotten their account successfully coded as a Global Client?


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CarefulBuilder14
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Joined: Thu May 08, 2014 7:42 pm
Location: United States

Re: Citi Prestige card global client status

Postby CarefulBuilder14 » Sat Oct 10, 2015 7:35 pm

My only affiliation with Citi is the Brooks Bros card, so I can't help you...but these problems seem way too common for what is supposedly a premium card.
Warranties and sketchy merchants: Schwab Platinum
Price rewind: Costco
Travel insurance: Prestige, CSP
Perks: IHG, Hyatt
Rewards/Offers: Discover, Freedom, ED, BCE
Taxes/Misc: SPG

Limited value, might close: Arrival

Might add: First Tech, proper business card



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