- Posts: 2
- Joined: Fri Oct 09, 2015 3:23 pm
Greetings! I recently obtained the Citi Prestige card due, in part, to the 15% TY bonus for being a Global Client. The only problem is, Citi has no idea how to code the account as such.
I've escalated this to supervisors, had to point them to their own T&C just to prove this existed, etc. They finally said that the outside the US relationship manager had to choose it but that group also claims they have no ability to do so?
Has anybody gotten their account successfully coded as a Global Client?