- Centurion Member
- Posts: 4047
- Joined: Thu May 08, 2014 7:42 pm
- Location: United States
I've had a mixed experience with Chase about this.
I called in September 2014 and asked for a chipped Freedom. The CSR understood exactly what I wanted and the card came a few days later.
I called a few weeks ago to ask for a chipped debit card. The CSR understood my request, but said that since I had recently opened an IHG credit card, I would have to wait a month before I could ask for a replacement debit card. I guess they thought I might be an identity thief who had successfully illegally opened a credit card in someone's name, and was now eying the more lucrative prize of a checking account.
Very useful: SchwabPlat, CSP, IHG, Costco (was AA Plat), Freedom, SPG
Somewhat useful: Discover, ED (was EDP), BCE, Hyatt, Arrival
May close or PC: Prestige, BrooksBros
Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech