Heisenberg118 wrote:I guess to each his/her own. I've had a banking and credit relationship with BofA and I've always had good experiences when I've had issues, whether it's getting a fee waived, doing a product change, getting a loan, etc.
Well, according to the article referenced above in fool.com, they do have 52% approval rating among current customers, so you must be in the slim majority of BoA customers. Still, slightly above half isn't a very good record. BoA's biggest strength is that even though they don't have a footprint everywhere... where they have one, it's usually a deep footprint.
I used to work for a company in Florida which had 100 locations and mine was the only location which dealt with BoA since it was the very last resort bank and there were no other banks within 10 miles. One payday, I went to the bank to cash my check and was told there would be a seven day hold on the check on my personal account(it was drawn on my company's main bank, not BoA). I left, called my boss and he gave me permission to cash it at work and deposit the check with that day's deposit. The same teller waited on me and refused the check part of the deposit practically accusing me of some sort of scam. I went back to work and called our comptroller who authorized me to close the account and reopen one at the next nearest bank 10 miles away the next day. I went back to the bank and said I wanted to close both my personal account and my company's account(I had opened the location I worked at so had been the one whose signature was on file and I was authorized to close it). For the first time in three years, someone at that branch was nice to me, but it was too late.
"Cashier's check?" the usually rude branch officer said looking like she was about to cry. No, cash I said... and watched as they scrambled around to get the 6 digit balance 5 minutes before closing and after most of their tellers had already balanced their books. After they got all the cash together 10 minutes after closing, I said I changed my mind and cashier's check was fine.
In my Wallet:
Sometimes in my Wallet:
- Amex PRG NPSL[3-14, bd 91]
- Sallie Mae MC $8000[1-14]
- Chase Freedom $4700[1-14]
- Discover It $2750[8-13]
- BoA UCF Alumni Cash Rewards $5000 [3-15]
- GM BuyPower WEMC $5000[9-14]
- Wells Fargo Propel 365 Amex $7000[4-14]
- Barclaycard Arrival WEMC $7000[3-14]
- BoA Better Balance $3000[2-15]
In my sockdrawer: Amex BCE $1000[10-13, bd 91], OCCU Duck $10000 [11-13], The Sportsman's Guide Visa $8000[8-14], Chase Slate $4000 [9-14]Delta Gold Amex $2000 [2-15 bd 91], Diners Club MC $20000 [10-14] Commerce Bank Visa $2000 [3-15] Citi Double Cash $1000 [3-15]
Total CL: $90450