- Posts: 1
- Joined: Sun Sep 07, 2014 6:00 pm
- Location: Fort Collins, CO
My wife and I have a Capital One account that we haven't used since 2008. It's had a zero balance for the last six years.
The cards have long since expired, but Capital One hasn't sent new ones. They have, however, continued to send me an email every month saying "Your Card Statement Is Ready." I can log into my account on their website and see the statement with zero activity. The account still shows up on my credit report with a zero balance.
What's going on here? I've heard that Capital One is very aggressive with closing inactive accounts, yet ours seems to be open. But they haven't sent new cards, so I'm wondering if my account is in some kind of suspended state -- like maybe they're not going to send new cards unless I call them about it.