otter wrote:I'll keep the PRG at least until the annual fee kicks in... I see it as a better version of AAA (which was $110 in Wyoming where I lived when I got the PRG)
I know with the Premium Roadside Assistance you get up to 4 covered breakdowns each year, during each of which Amex will cover some basic expenses (but the cardholder may pay other related fees). The Enhanced Roadside Assistance provides the same services but Amex will only pay when you're 50 miles or more from home.
With the Roadside Assistance Hotline, which some of the no-AF cards come with, you pay the full cost, which is understandable.
Has anyone had to use both the RAH system as well as PRA or ERA? I'm not totally clear on how they differ, apart from who pays for the costs. I'm assuming that with all three systems, they just call the closest auto service station? Or is the idea that with PRA or ERA they save you from having to pay an arm and a leg to an opportunistic tow driver?
ERA and PRA have towing to 'authorized facilities' but I'm not sure if that means the repair shop has to have a good reputation with past Amex customers.