Wells Fargo Propel 365

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thom02099
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Wells Fargo Propel 365

Postby thom02099 » Tue Jul 01, 2014 9:14 am

Decided to replace my no major rewards WF Platinum card with something more useful from WF. This isn't about the pros/cons of WF or the Propel cards, since I have a long standing relationship with WF and multiple accounts, but some points about the card and process that I found interesting.

Several different phone calls at several different times of day on several different days resulted in the same answer to the question "Can I do a product change from my current Wells Fargo card to the Propel card?" The answer was/is "NO" each time. The CSR's all stated that a PC was not possible, but left it at that. My suspicion is because it's going from a Visa-backed product to an AMEX-backed product, but I don't know this for fact.

WF doesn't have instant approval for this....but they really do. Got the standard "we need to verify..." blah blah message, so I called them up the following day, since it was after their business hours. Analyst I spoke with said that I'd been approved the day before, so it is instantaneous, you just don't know it! The CSR I spoke with confirmed that they don't do instant, on-line approvals, that everyone gets that message. Presumably, since it's a new product, but I don't know that for fact either.

Gave me $8K starting limit, which I was pleased with. During my "verification" conversation noted above, I asked them about closing my Plat card and moving the $7K limit on it to the Propel card, was told it's not a problem, just call them when the card is received and activated and they can move the CL and close the Plat card. So, I'll have $15K available on this new card. Did the Happy Dance!!

WF pulled TU for me, which was fine since I don't have many inquiries and FICO score is over 800. However, the letter I got said that my score was 794 in a score range of 809-839 (odd range), and no mention of FICO anywhere on the confirmation letter. I can't imagine that I didn't get their best terms with the score they reported, but will have to read through the T&C thoroughly to know for sure. Perhaps I'll also find some info on their actual scoring as well, since it doesn't appear to be a FICO score.

Also, during the app process, there's an option to choose an EMV-embedded card; their website doesn't indicate that EMV is available on the card. So I chose that option, and sure enough, the card arrived with an EMV chip.
Retired, and in the process of retiring cards!
EQ = 846 EX=828 TU = 836 as of 02/2016


thom02099
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Postby thom02099 » Tue Jul 01, 2014 10:55 am

Correction.....that score range should read 309-839 !
Retired, and in the process of retiring cards!
EQ = 846 EX=828 TU = 836 as of 02/2016

thom02099
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Posts: 467
Joined: Sat Apr 13, 2013 7:49 pm
Location: Colorado, USA

Postby thom02099 » Sun Jul 06, 2014 9:07 am

One of facet of the Wells Fargo Propel cards -- they offer Chip & PIN and not Chip and Signature. They send the PIN in a separate mailing with a letter that describes how the card can be used internationally at unattended kiosks such as train stations for tickets, and other locales that accept only Chip & PIN cards.
Retired, and in the process of retiring cards!
EQ = 846 EX=828 TU = 836 as of 02/2016

MemberSince99
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Postby MemberSince99 » Sun Jul 06, 2014 9:29 am

That score could be their internal score.


Also if you do get best terms I don't think they give you your score. Could be exceptions but anytime I've gotten best terms I never got a score.

thom02099
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Postby thom02099 » Sun Jul 06, 2014 3:18 pm

MemberSince99 wrote:That score could be their internal score.


Also if you do get best terms I don't think they give you your score. Could be exceptions but anytime I've gotten best terms I never got a score.


Yup, that was my thought, that it was an internal score, since there was no mention of FICO, and it's always been mentioned with other card approvals if they use a FICO score.

I can't imagine not getting their best terms, with either the 794 as an internal or FICO score. In checking back with other approvals from WF (cards and loans), I've gotten best terms from them and always gotten a score. Could just be a WF thing, especially for customers with a long established relationship.
Retired, and in the process of retiring cards!
EQ = 846 EX=828 TU = 836 as of 02/2016

MemberSince99
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Postby MemberSince99 » Sun Jul 06, 2014 3:24 pm

I didn't get Discover's best terms even when they sent me a score of 785. (Though if I'd had a score 100 points lower I could have gotten twice the limit...) And I've had other times with similar scores with Amex where I didn't get best terms. It's kind of a surprise, but it's not all about the score there must be other factors involved.



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