- Centurion Member
- Posts: 467
- Joined: Sat Apr 13, 2013 7:49 pm
- Location: Colorado, USA
Decided to replace my no major rewards WF Platinum card with something more useful from WF. This isn't about the pros/cons of WF or the Propel cards, since I have a long standing relationship with WF and multiple accounts, but some points about the card and process that I found interesting.
Several different phone calls at several different times of day on several different days resulted in the same answer to the question "Can I do a product change from my current Wells Fargo card to the Propel card?" The answer was/is "NO" each time. The CSR's all stated that a PC was not possible, but left it at that. My suspicion is because it's going from a Visa-backed product to an AMEX-backed product, but I don't know this for fact.
WF doesn't have instant approval for this....but they really do. Got the standard "we need to verify..." blah blah message, so I called them up the following day, since it was after their business hours. Analyst I spoke with said that I'd been approved the day before, so it is instantaneous, you just don't know it! The CSR I spoke with confirmed that they don't do instant, on-line approvals, that everyone gets that message. Presumably, since it's a new product, but I don't know that for fact either.
Gave me $8K starting limit, which I was pleased with. During my "verification" conversation noted above, I asked them about closing my Plat card and moving the $7K limit on it to the Propel card, was told it's not a problem, just call them when the card is received and activated and they can move the CL and close the Plat card. So, I'll have $15K available on this new card. Did the Happy Dance!!
WF pulled TU for me, which was fine since I don't have many inquiries and FICO score is over 800. However, the letter I got said that my score was 794 in a score range of 809-839 (odd range), and no mention of FICO anywhere on the confirmation letter. I can't imagine that I didn't get their best terms with the score they reported, but will have to read through the T&C thoroughly to know for sure. Perhaps I'll also find some info on their actual scoring as well, since it doesn't appear to be a FICO score.
Also, during the app process, there's an option to choose an EMV-embedded card; their website doesn't indicate that EMV is available on the card. So I chose that option, and sure enough, the card arrived with an EMV chip.
Retired, and in the process of retiring cards!
EQ = 846 EX=828 TU = 836 as of 02/2016