kcm7 wrote:My Citi AAdvantage is approaching its first birthday. I got the card because, at the time, I was flying American at least 5 times a year, but, in the past year United and Frontier have started competing on my city of residence, and American Airlines is often no longer always the best deal. In fact, I've already booked all my vacation and holiday travel for the rest of 2014 and none of it involves AA because other flights were $100 or more cheaper.
Anyway, I'm going to cancel the card if I don't get the annual fee waived. Have any of you had luck with getting annual fees waived on your cards? Is it best to call and say you're only keeping the card if they waive the fee? Or is it more effective to say you're canceling (without mentioning the fee) and see if they offer to waive it? Again, I know there are no absolutes, but curious to hear any success stories anyone has.
kcm7 wrote:Hey all! Just wanted to thank everyone for the advice and give an update.
Called Citi up yesterday, and failed to get the fee waived, so I closed the card.
The rep I talked to was SUPER chatty, so I thought I had a chance. I explained I wasn't flying American much anymore because other airlines were offering cheaper flights and so I was looking into other travel cards that would get me more rewards.
Rep started trying to argue that it was TOTALLY worth it to still book American and that's what she does and she gets all sorts of free flights. "I'm all about the free flights, so I book American even if it's a little more expensive." I (keeping my tone light and friendly) said I found it hard to justify paying $100 more per flight.
She countered with an offer of 3,000 miles if I spent $500 in the next three months. I said 3,000 miles wouldn't be nearly enough to get me to the next free flight, so I'd just have 3,000 miles sitting in my account. She offered to reduce my annual fee by $25, and I explained that unless they waive the entire fee, the card just isn't worth it to me anymore because I'm not flying American enough to get the free-checked-bag benefits.
She said it wasn't possible to waive the whole fee and told me that there were "no hard feelings" and she hoped I'd consider Citi in the future. I'm not surprised, considering my spending on the AAdvantage card has been pretty low, so I didn't think they'd fight too hard to keep me.
I got the Arrival to soothe my broken heart, though, and I'm going to apply for the AmEx BCE soon. I will survive.
Darrvao777 wrote:Thanks for the update! Do you guys find certain companies just refuse to budge on the annual fee?
For instance, the $450 for the amex platinum, I'm guessing that's not negotiable right?