A friend who also has a Citibank American Airlines card told me that Citi frequently has special interest rates and sometimes permanent rates that you can get if you merely call customer service and ask. I called and my APR was permanently dropped (pretty substantially too) in a very pleasant call with no application needed or call transferring involved.
I called back to speak to a different person in a different center to make sure that it had been explained correctly to me, and yes the rate reduction is "permanent" or should I say non promotional.
Too bad you have to call and that its not just given; perhaps it would have been given with the passage of time. That said, glad I called.
Pleasant experience.


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I keep getting 0% transfers for 12 months from them right after i pay off the old balance.