Disgusted with Balance Financial

Discuss anything related to interest rates & fees, like balance transfer offers, low rate cards, annual fees, etc.
3 posts
Posts: 1
Joined: Tue Aug 25, 2015 10:55 am

Disgusted with Balance Financial

Postby Rom » Tue Aug 25, 2015 11:07 am

I have a balance financial master card through Walgreens. A couple of weeks ago I approached them to discuss a balance transfer to my card from the UK. They told me it would not be a problem. They gave me the address the routing number the sort code etc etc I supplied this to my Mother in England who was making the transfer to me. days went by with no money coming onto the card. I called and called them all they told me was that they were looking into it and that they were sorry I was having difficulty. Today 10 days later still no money We cancelled the transaction. I called to tell them them it had been cancelled and only now did they reveal to me that they in fact do not allow balance transfers electronically from the UK. But they did make a 25 dollar deduction from the amount to refuse it. I am seething with anger and I'm totally disgusted with the level of sheer incompetence shown by Balance Financial. :rant:

Centurion Member
Centurion Member
Posts: 241
Joined: Wed Feb 18, 2015 9:04 pm
Location: Texas

Re: Disgusted with Balance Financial

Postby Kevin86475391 » Fri Aug 28, 2015 5:39 pm

Eugh, that sounds terrible! Sorry to hear. Perhaps you could get them to reimburse the $25 refusal fee by talking to a supervisor and explaining that you only tried to do it because you were explicitly informed by a representative that it would be fine.

User avatar
Centurion Member
Centurion Member
Posts: 4494
Joined: Thu May 08, 2014 7:42 pm
Location: United States

Re: Disgusted with Balance Financial

Postby CarefulBuilder14 » Fri Aug 28, 2015 9:20 pm

Prepaid cards are not known for having great customer service.

I looked it up, and the fees are so high that there's really no reason to have such a card in the first place.
Warranties and sketchy merchants: Schwab Platinum
Price rewind: Costco
Travel insurance: Prestige, CSP
Perks: IHG, Hyatt
Rewards/Offers: Discover, Freedom, ED, BCE
Taxes/Misc: SPG

Limited value, might close: Arrival

Might add: First Tech, proper business card

Return to “Finance Charges & APR Compare”

Who is online

Users browsing this forum: No registered users and 3 guests