jcmm wrote:My girlfriend signed up for the "it" card a few months ago, and didn't like the new card designs with all the information on the front. It seemed like the numbers would fade pretty quick with use and in her wallet as well. Even though customer service very much contested it, I was able to escalate for her and managed to get her one of the regular card designs with the raised numbering (like regular, legacy Discover customers have, I guess) that she wanted.
One of the customer service managers said her experience was the first they had heard about anyone being "disappointed" with an "it" card.
samhradh wrote:Yeah, to be blunt, your girlfriend was being unnecessarily picky. The information doesn't fade (and technically I'd say it's on the back of the card). She's the first person I've heard of that doesn't think the it is nice. Most people find the way the info is displayed unique and therefore cool.
JMR wrote:I just ordered the copper design. Should be cool and different than the original blue.
augiedog wrote:I haven't seen that one. They also added a plum color. I am considering picking the copper design.
JMR wrote:Just got the copper design. Very cool! Something different to try instead of the original blue. Almost looks gold-ish.