Auto CLI from the IT Card

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Obi-dan
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Auto CLI from the IT Card

Postby Obi-dan » Thu Nov 21, 2013 12:50 pm

I am new to Discover and have read lots on here about how they seem tough to figure out in their decision making. Unbidden, I just received an email that I got a $750 CLI. I've had the card for three months. I got it for a balance transfer and have not made any purchases.

Maybe they are trying to encourage spending before the Holiday Season. But my overall utilization is under 10% and this Discover line is so low compared to my others it seems almost funny when the email reads as if a $750 CLI is the greatest thing that has ever happened to me.

I have seen a few other posts that it seems like Discover is auto increasing limits more right now. Just thought I would share. One more piece in unraveling the puzzle?
Cards:
Chase Sapphire Preferred
Marriott Rewards
Citi Hilton
Barclay Arrival
AMEX BCE (member since 95)
Chase Freedom
Discover It
Wells Fargo Platinum
Barclaycard (Apple)
Local Credit Union Visa (buy local!)


FICO Scores:
TU: 824 (Aug 2014)
Experian: 789 (Aug 2014)
Equifax: 807 (Aug 2014)


MemberSince99
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Postby MemberSince99 » Thu Nov 21, 2013 3:08 pm

Congratulations. That's a big auto CLI from Discover. More typical is 250 or none at all. I'm sure they are trying to encourage use that way. They are in it for the money after all.

Hey I'd have loved to have ever gotten any CLI from Discover. I never got one and I held a couple of their cards a lot longer than 3 months. My best guess is I simply do not fit the customer profile they prefer and they did not consider my profitability to be worth it to them. That's why I've said I feel I am not the sort of customer they want to have when it comes down to it.

So I'd say be happy with that. It's not a bad thing if you can get it without a hard pull.

Obi-dan
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Postby Obi-dan » Thu Nov 21, 2013 8:38 pm

Thanks. I didn't mean to sound snooty about the amount. They're just an interesting company. I don't know much about them. But they seem quirky. I think of Amex as a tougher lender and more exclusive but my limit with them is way higher than discover. When I applied for the IT card I got instant approval. My wife has better score and better utilization and it took her three days to get approved. I'm just really parking a balance there until its paid off in a few months so i dont know if I really am a good client. I wonder who they do consider "their type" of client.
Cards:
Chase Sapphire Preferred
Marriott Rewards
Citi Hilton
Barclay Arrival
AMEX BCE (member since 95)
Chase Freedom
Discover It
Wells Fargo Platinum
Barclaycard (Apple)
Local Credit Union Visa (buy local!)


FICO Scores:
TU: 824 (Aug 2014)
Experian: 789 (Aug 2014)
Equifax: 807 (Aug 2014)

GoCreditGo!
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Location: Seattle WA

Postby GoCreditGo! » Thu Nov 21, 2013 8:50 pm

How do you feel about the level of customer service they provide?

Obi-dan wrote:Thanks. I didn't mean to sound snooty about the amount. They're just an interesting company. I don't know much about them. But they seem quirky. I

Obi-dan
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Posts: 190
Joined: Fri Aug 02, 2013 2:35 pm
Location: Houston, TX

Postby Obi-dan » Thu Nov 21, 2013 9:59 pm

I've not had to interact too much, but the few times I've had to call them it was a very positive experience. I've read they have all their service centers here in the U.S.
Cards:
Chase Sapphire Preferred
Marriott Rewards
Citi Hilton
Barclay Arrival
AMEX BCE (member since 95)
Chase Freedom
Discover It
Wells Fargo Platinum
Barclaycard (Apple)
Local Credit Union Visa (buy local!)


FICO Scores:
TU: 824 (Aug 2014)
Experian: 789 (Aug 2014)
Equifax: 807 (Aug 2014)

MemberSince99
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Posts: 4913
Joined: Sun May 20, 2012 4:35 pm
Location: WI

Postby MemberSince99 » Thu Nov 21, 2013 10:17 pm

Their ideal "type" appears to be a customer who will spend heavy and carry a balance. I asked them flat out if they preferred customers who carry a balance, but the CSR denied that, but the evidence I've seen suggests otherwise.

They also seem to like it if you don't have other really high limit cards, they seem to more prefer medium limits.

So that is my suspicion. There is probably more to it than that. One thing I've seen plenty of evidence of is your score has very little to do with it, in terms of your limit with them.

whit
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Location: ca

Postby whit » Thu Nov 21, 2013 10:35 pm

for me that's not true,

i have yet to carry balance on the card, and since the card's CL isn't as high as my other cards, and I am trying to use it more..

I pay it several times a month to keep the utilization under 20% usually..I try 10% but it's hard when some of the purchases have been for appliances and hermes..... :x

along with daily food purchases.

they did an auto increase for me

but yeah,

they're kind of puzzling in how they do their business.. i just hope they know what they're doing.

someone asked me today why i have discover..because i like underdogs, as far as compared to visa, mc and amex.

MemberSince99
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Location: WI

Postby MemberSince99 » Fri Nov 22, 2013 6:41 am

MC is really the underdog these days. That might be the most uncommon of the 4 big cards anymore. I don't have one and haven't in over a year. Nor do I see myself getting one.

In general, they do seem to like those who carry balances though. More profitable for them, as long as you eventually pay several times the original amount.

Personally I gave them decent to heavy use, never carried a balance, and never got an auto CLI. When I say heavy use I don't mean I can spend like some on here who drop 100k on a card in a month and that's just their spare change, I mean a couple thousand a month, my normal spending. Just wanted to clarify, I'm not a high roller here, but I gave them some good spend.

Oh well I had too many cards anyway. Still do in my view I'm going to continue to whittle down the herd I may end up with only two cards when it's all done, we'll see. I'm starting to feel that would be good enough and I'd be fine with that.

rockyrock
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Postby rockyrock » Sun Nov 24, 2013 2:18 pm

GoCreditGo! wrote:How do you feel about the level of customer service they provide?


I think Discover has superb customer service--on par with Chase and leaving Amex in the dust. My calls to Discover are often answered before the first ring and right away am notified to which (US) call center I am being connected to. Love it!
American Express (2005): Premier Rewards Gold & Blue Cash Preferred
Chase: Freedom & UA Club USAA: Signature Visa & American Express
Discover it Bank of Hawaii Hawaiian Airlines WEMC Synchrony Sam's MC
Navy FCU Platinum Visa Citi Double Cash & AT&T Access MC

CC Deville
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Postby CC Deville » Sun Nov 24, 2013 3:46 pm

It's been my experience that Discover likes usage. When I would spend $1K a month for normal things like gas, groceries etc they gave me a CLI every 6 months it seemed. But then I found better cash back cards and only used my Discover enough to keep it active and the CLI's stopped. The card is 14 years old and I am at $9,000. I am okay with that.

Also, keep in mind that in a post CARD Act world, auto CLI's after the first year of cardmembership are very rare because the banks/credit unions have to obtain updated income in order to approve more credit. So a lot of banks now will give 1 or 2 auto CLI's within the first year and then it stops. Some banks (US Bank, Citibank and even Discover) have been known to send letters and/or emails to existing (longer than 1 year) cardholders informing them that they *may* qualify for a CLI if they call or go to a website to enter the annual income. These are almost always a SP as they would have been an auto CLI prior to CARD Act.



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