Which mailing/shipping carrier does Discover card use?

All about Discover & Diners Club - talk about their credit card deals such as the More, Miles, Escape, and others.
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Which mailing/shipping carrier does Discover card use?

Postby nblin » Wed Oct 30, 2013 7:51 pm

I just applied a new Discover It credit card. Does anybody know which shipping carrier will they use? USPS or other carrier?

And how long will your credit card been shipped after your application has been approved.

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Postby Mrm-na » Thu Oct 31, 2013 7:25 am

Mine was shipped via USPS Priority Mail. That's usually a 2 day transit time, but sometimes 3 if it's far enough away. I'm in California and they shipped my card from Nevada. I've read of other people getting overnight shipping, not sure what carrier. That's not what I got.

How long after approval do they ship? Well... they never actually told me when I was approved. The only clue I ever had was a terse email saying "your card is on it's way". So I have no idea when they internally decided to approve me. The shipment email came on a Sunday, and the card was shipped on Monday.
Time from my application to the "Your card is on it's way" email was about 5 days I think.

<Ranting a bit here, but just my critique of the app process:>
I never got a single email about the status of my application, or even whether they had received it, even though I had checked the box asking them to send such messages on my application.
They provide an "application status" page on their web site, but it's useless. It took 2-3 days before it even confirmed that they'd received an application from me. From there, it just kept saying they were evaluating the app. I kept checking for my amusement and it finally announced "You're approved!" 2 weeks after I had received, activated, and used the card. Still never got any emails about that, at all. There's something seriously broken in their communications with new applicants.
But hey, I kept getting mail offers too, so I guess their own marketing department was equally uninformed.

Given all the pride that Discover appears to invest into their customer relations and their web site, I was surprised at how broken their online communications were in the application process. This is pretty basic for anyone who does business on the internet. I certainly could have called, but that's beside the point.
Love the card though, and the phone support is very good.

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Postby DavidNY » Thu Oct 31, 2013 7:52 am

Mrm-na wrote:USPS Priority Mail.

+ 1

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Postby jumbo » Thu Oct 31, 2013 10:13 am

Any documents from Discover: USPS Priority Mail
BofA Cash Rewards | CapitalOne QuickSilver | Discover More
Gold Delta AMEX | Citi DoubleCash | Citi Simplicity
Chase Freedom | Kohls Charge Card

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Postby Cleon » Thu Oct 31, 2013 8:28 pm

They shipped mine from Salt Lake City, just as an fyi to determine distance from you.
[font=Times New Roman][size=80]My Cards:[/size][/font]
[font=Times New Roman][size=60]AMEX Gold: NPSL [/size][/font]
[font=Times New Roman][size=60]AMEX Blue: 17.9k [/size][/font]
[font=Times New Roman][size=60]Chase United Mileage Plus: 10k [/size][/font]
[font=Times New Roman][size=60]Discover it: 6k [/size][/font]
[font=Times New Roman][size=60]CapitalOne : 2.5k [/size][/font]

[font=Times New Roman][size=80]My Scores:[/size][/font]
[font=Times New Roman][size=60]Experian: 791[/size][/font]
[font=Times New Roman][size=60]Exqifax: 777[/size][/font]
[font=Times New Roman][size=60]TransUnion: 782[/size][/font]

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Postby dickey1331 » Fri Nov 01, 2013 3:45 am

Mrm-na wrote:.
But hey, I kept getting mail offers too, so I guess their own marketing department was equally uninformed.

my wife gets mail offers 1-2 times a week. It's rather annoying especially since she doesnt want one and I already have one.
American Express Blue Cash Preferred $16,000
Platinum Delta Skymiles $12,900
Marriott Rewards Premier $12,000
Discover IT $12,000
USAA Cash Rewards $11,000
Chase Sapphire Preferred $6,500
Chase Freedom $4,500

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