Diner's Club Comeback to the U.S.

All about Discover & Diners Club - talk about their credit card deals such as the More, Miles, Escape, and others.
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Z06Biker
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Diner's Club Comeback to the U.S.

Postby Z06Biker » Mon Apr 22, 2013 7:07 pm

I've read a ton of discussion (on this forum and others) about Diner's Club, their majestic ascension to prestige and their tragic fall from grace.

I've also read about how terrible their acceptance is/was, their lack of customer service, their insane membership/card-usage fees and how they, as a company, have swapped hands more than greenbacks in the back of an Italian pizza joint (I jest).

Out of pure curiosity, I called them the other day to ask if they were ever coming back to the U.S. market, and they said they were, although they didn't have any ETA as far as when they'd be accepting applications. I'm wondering if anyone has any inside knowledge as far as the details go regarding when (or if) they're ultimately coming back to the U.S., and what -- if any -- overhauls they'll make to ensure they're competitive once again?
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard


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Z06Biker
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Postby Z06Biker » Wed Apr 24, 2013 5:59 pm

Oh come on, I know there are more than a few of you lurkers out there that have been wondering the same thing!
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

Sevenfeet
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Postby Sevenfeet » Wed Apr 24, 2013 8:55 pm

It's impossible to say. I once carried a Diner's Club as the charge card that the firm I was working at used. They still have that business in the US but I'd imagine that the number of customers has dwindled in recent years, having lost business mainly to Amex and others.

It's hard to relaunch a brand but they need a good product first...good marketing...and something that sets them apart from everyone else. That's tough now...there are more credit products than ever, especially in the business sector where they compete now.
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Fidelity American Express ($20K)
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Citi Thank You Preferred Visa ($9.5K)
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Robrus1
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Postby Robrus1 » Thu Apr 25, 2013 8:09 am

I thought Diner's Club (or maybe just their network?) was purchased by Discover...
Amex Platinum
Amex BCP 21K
Amex SPG 5K
Barclaycard Arrival Plus WEMC 5K
Chase Sapphire Preferred 23.5K
Credit Union 10K
Discover IT 7.75K

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Z06Biker
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Postby Z06Biker » Thu Apr 25, 2013 3:54 pm

That's what I read and that's what confused me, as well. That they were purchased by Discover, and because Diner's Club operates on the Mastercard network, by extension, it enables all of Discover to operate on the Mastercard network as well.

But then I read something about Diner's Club being purchased by Bank of Montreal, which is subsequently why their customer service fell down the toilet.

I'm just as confused as the rest of y'all...
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

flan
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Postby flan » Thu Apr 25, 2013 8:22 pm

Z06Biker wrote:That's what I read and that's what confused me, as well. That they were purchased by Discover, and because Diner's Club operates on the Mastercard network, by extension, it enables all of Discover to operate on the Mastercard network as well.


Discover bought the non-US (and maybe non-Canadian) acceptance network. I think that was their first move into having an international presence. I had a Diner's Club as a corporate card in the late 90s, and acceptance was lousy. Worked at airlines, car rentals, hotels, most gas stations. Beyond that, it was pretty useless, on any trip I ended up having to spend out of pocket for stuff, and go through the hoops to get reimbursed.

Robrus1
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Postby Robrus1 » Fri Apr 26, 2013 2:34 pm

I just read the admin's, "The History of Diners Club Charge Cards " at the top of the Discover/Diner's Club forum page. Ultimately, Discover still owns all non-U.S. networks, like flan says. BMO currently owns all of the U.S. networks.
Amex Platinum
Amex BCP 21K
Amex SPG 5K
Barclaycard Arrival Plus WEMC 5K
Chase Sapphire Preferred 23.5K
Credit Union 10K
Discover IT 7.75K

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Z06Biker
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Postby Z06Biker » Fri Apr 26, 2013 4:20 pm

Ironic that a Canadian bank owns the U.S. network...

(Guess they've gotta own us in *something* ;) )
AMEX: PRG Gold, Business Simply Cash, Business Costco, BCE.
Chase: United MileagePlus Club, Sapphire Preferred, Amazon Rewards
Barclaycard Arrival World Mastercard
HSBC Cash or Fly World Mastercard
USAA World Mastercard, USAA Platinum Mastercard
Wells Fargo Business Platinum
USC Credit Union Mastercard

hematino
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Postby hematino » Sat Apr 27, 2013 12:05 pm

Z06Biker wrote:Ironic that a Canadian bank owns the U.S. network...

(Guess they've gotta own us in *something* ;) )


Hahaha

Hope they do make a comeback in the US, I'd definitely get one just to have it.
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FastSRT8
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Postby FastSRT8 » Sat Apr 27, 2013 12:46 pm

I think the card is pretty much 'dead'. It will remain a marginal bit player.

I've had their card before but no longer
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