The one drawback of Discover is the need to go through the $1,500 intervals to build up to the 1% cash back level. But since we charge $2,500-3,500/mo, we get there very quickly. But I find Discover's true benefits to be:
1. The 5% bonuses that many good cards are now copying.
2. Shop Discover with 5-15% cash back bonuses from select merchants.
3. When you redeem gift cards, you get 20+% more dollars for the cash back amount you use (the opposite of BofA AMEX :rolleyes
. Some of the gift cards can be redeemed electronically and they can be used right away (great when shopping online!)
Are there any other niceties I am not aware of?
So far customer service experiences have been good, and they handled a fraud case swiftly and with no headaches. I like their secure numbers, but I think they just discontinued it for the second time. Maybe it's not the best card for light users, but then rewards don't matter much for them. For those using the card enough, I haven't found anything that is better in any meaningful way. Have you? Capital One, Chase Freedom, and BofA Cash Rewards seem quite good too, but at face value they look like they are a notch below Discover (and if BofA is using misleading ads, it might be more than a notch lower
Having said that, I know a couple of people who have had bad experiences with Discover. But in the grand scheme of things, they seem OK and certainly no worse than others. What do you think?