A federal judge refused to dismiss an antitrust lawsuit accusing Discover Financial Services of conspiring to force credit card holders to agree to mandatory arbitration clauses in their cardholder agreements, and refusing to issue cards to people who did not agree.U.S. judge won't end credit card antitrust case against Discover, Citigroup - chicagotribune.com
But Discover contends that it is all about delighting its customers and doing the right thing. This gets settled most likely but it costs Discover and they will be forced to "do the right thing".
Got to luv the spin doctors.