I recently asked Discover for a lower APR, not because I really need it (I don't carry a balance), but because I like to ask every so often and try to keep my APRs reasonable.
Discover rejected my request. They did a soft pull on my credit and cited one serious delinquency, too high utilization and insufficient accounts currently paid as agreed.
The serious delinquency is true. I had a shortsale with Wells Fargo in 2010. That, however, is the only derogatory item I've ever had on my credit.
The utilization claim is odd. I have numerous cards, and my utilization ranges from 0% to 5% depending on where in the cycle the inquiry hits and whether I've done any business travel that month. But perhaps they are extra diligent given the delinquency?
However, "too few accounts currently paid as agreed" makes no sense whatsoever. Other than the Wells Fargo entry (which shows "paid for less than agreed amount; closed") all my other accounts are current.
Discover cited a TU report, so I obtained a hard copy mailed to me, not wanting to rely on CK alone. The TU report shows the one "adverse entry" for Wells Fargo as expected, but no other derogatory information. 24 other trade lines (6 open, 18 closed by consumer) all show current.
Where would Discover have gotten this information from if not the credit report they cited? And how can I get them to disclose this information? I've tried calling customer service, but CS reps do not have access to view my credit report. I'm thinking about simply writing them a letter at the return address of the rejection letter.
I'm not trying to dispute the denied APR decrease; that is what it is. I'm concerned Discover knows about some delinquent account that I don't, such as someone else using my SSN to open an account somewhere. No trace of that on my credit, but the discrepancy between the rejection letter and the credit report has me worried.