kdm31091 wrote:If you knew you could get them cheaper elsewhere, why didn't you just buy them at the other site in the first place, rather than hassling around with a price protection system? I'd just pay less in the first place next time, not pay more and then try to get Discover to give me the difference. Why make life more difficult for yourself for no reason?
According to the corresponding thread on MyFico, OP did this because they want to support local small business, where the item costs more, but without actually paying the price for it, instead recovering the different from Discover. According to that thread, it also appears that the OP got this resolved, but got less money than his original ask with Discover.
Leaving aside the thorny issue of ethics, it occurs to me that this approach can actually do small businesses and consumers more harm than good in the long run. Discover could refuse to renew the contract with a given business because they got one too many price protection claims from its shoppers even because the shopper chose to use Discover as a discount retailer. Worse yet, Discover and other card companies could stop offering this benefit altogether. I would also add that if local small business is truly important to a shopper, they should also be supporting local credit unions by using their credit cards instead of that of a national giant like Discover.