CarefulBuilder14 wrote:I didn't get a message about it, but I looked on the benefit details page and Discover says they are discontinuing the benefit. It looks like this applies to all their cards, perhaps even the premium ones if they are still around.
I'd be more bothered if Discover was my primary or main travel card.
Do you think Discover felt they were paying out too much in benefits in these programs? Or that dedicating the staff to operate them was too expensive when not many people were using them?
I *suspect" their reasoning was that only a small percentage of people use these benefits, so they could achieve a cost savings by just doing away with it, figuring that most people would not be bothered about losing benefits they aren't using.
The thing is, with these benefits yeah maybe I won't use them but Visa and MC and Amex offer comparable perks and they aren't being done away with, so that leaves me less likely to use my Discover card if I might need to use these benefits on a given purchase.
So it's kind of a double edged sword. Sure they save a bit by eliminating this stuff, but then will it actually cost them in swipes when people use other cards and will that then end up actually saving them anything. Hard to guess, but the beancounters will always push for the upfront savings.