MB131174 wrote:I do not understand all the hate against using a PIN. I've used both Chip & PIN and Chip & Signature, and I can attest first hand that PIN is way faster. PIN cards validate quicker in the systems it seems. Plus, a PIN is faster to enter than signing a name, especially for those of us with long last names. Also, signatures can be forged, a PIN cannot be forged. If you're too inept or lazy to remember FOUR digits, you should be using cash. Also, at least with my Diners Club card, it IS possible to change the PIN. You just have to do it at a Chip & PIN enabled ATM. PIN > Siggy.
First, having to change the PIN at an ATM machine is inconvenient. Why can't it be changed online? Why can't they allow you to change it it using the former PIN, card info, and a form of identification (maybe pre-determined questions)? Even if I can find an ATM, will any ATM do or do I need to find an ATM for the issuer specific bank? I can see this causing a lot of headaches.
I would also dispute the idea that PIN is necessarily more secure than Signature. Pointing to an advantage of the PIN, people often say a signature is easy to forge or that the retail clerk doesn't pay enough attention to match the signatures. True enough, but a similar vulnerability exists for PIN cards. For sake of convenience, a lot of people will choose - if they are allowed to choose - PINs that are easy to guess - like 1234, which will make some card vulnerable. You can say if someone is dumb enough not to complicate and secure their PIN, they deserve the headache; I can say if the merchant doesn't properly verify the signature, they deserve to pay the price in terms of fraud responsibility.