What legal rights do I have to the information of who committed fraud on my credit card?
I recently had 2 fraudulent charges from amazon.com on my credit card, totaling $630. There was no activity on my amazon.com account for these amounts, and I called their customer service and was told I would have a response within 48 hours as to what the charges were for.
However, instead of any information, I get an email that says they cannot provide me any information as to the charges, but that they will cooperate with the credit card company in an investigation if we pursue one (which we obviously did). However, I very strongly want to know who used my card and what was purchased.
Several people have access to my home (cleaning person, kids friends, etc.) and I need to know if this is somehow from someone I know, so that I can protect myself in the future. Do I really not have any right to the information as to what was purchased on my credit card and where it was shipped to?