Credit Card Forum
  1. #1
    The Land Of Germs
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    Default CCNow order using credit card rejected for non authorization

    hello creditgurus

    i tried buying something online...

    it was supposed to charge me 130 bucks for the item plus shipping but i get a msg from my bank on my phone that i was charged 169 bucks... and an email from the security online shopping people saying thank you for ordering and shopping with us... so anyways minutes later the same people email me saying

    Thank you for your order number 199-38-2809 from CCNow Unfortunately, we were not able to obtain credit card authorization for your order, due to the following reason: We're sorry, but your credit card company did not authorize this transaction. No explanation was given to CCNow. You may wish to contact yourcredit card company regarding this matter


    does this mean i was charged or not... i cant look it up now as its late where i am and i dont have online banking but i would like to know if youve heard of similar cases and what happened

    i tried looking up my order through ccnow.com but they asked for my credit card number and i dont feel like being fooled twice

    thank you
    Last edited by The Land Of Germs; Jan 10, 11 at 2:33 pm. Reason: modifying
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    Reply With Quote Reply With Quote     Jan 10, 11, 1:49 pm
  2. #2
    The Land Of Germs
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    Default

    the transaction didnt go through, just letting you all know...

    do any of you know how to get authorization to buy something online? is it from mastercard or the bank itself
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    Reply With Quote Reply With Quote     Jan 11, 11, 2:09 am
  3. #3
    CCNow
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    Default re: CCNow order using credit card rejected for non authorization

    Hi there,

    I work for CCNow and I happened to stumble across your message via Google blog alerts. It sounds like we attempted to pre-authorize the charge initially but the charge was ultimately declined by your credit card issuer, I am glad to hear that the charge was dropped from your account.

    You should contact your credit card issuer to resolve the issue of why you cannot order online, your card issuer for some reason is not allowing online transactions (at least from CCNow).

    Feel free to contact us at serviceTAKETHISPARTOUT@ccnow.com or 1-877-226-6977 (1-952-646-5139 internationally) if you have any further problems or questions.

    Sincerely,

    Daniel Blade
    CCNow Client Services
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    Reply With Quote Reply With Quote     Jan 12, 11, 9:58 am
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