How the credit card fraud investigation process works

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mrx
 
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How the credit card fraud investigation process works

Postby mrx » Sat Nov 27, 2010 3:28 pm

I have a pretty good idea who has been committing credit card fraud against me, I also have proof of the perpetrator doing it to someone else. In the case of the other person, I have a letter from a collection agency addressed to the perpetrator's address, in the name of the other victim. Is this good evidence against them? If not, what other forms of evidence do I need for the investigation process? I also would like to know the process of prosecuting a fraud committer, from anyone that has experienced it.


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Mogul of Pineapples
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Postby Mogul of Pineapples » Sun Nov 28, 2010 11:00 pm

First of all sorry to hear about your situation, I know how much of a hassle that can be to deal with.

The credit card fraud investigation process I think largely depends on the amount of the fraud and where it originated from. If it took place in a sketchy foreign country using stolen account numbers I doubt it would be investigated thoroughly because there would only be so much that could be done.

I know with American Express that amounts under $25 are sometimes not investigated and instead Amex absorbs the loss. I recently got scammed $20 on Paypal and filed a fraud report with Amex. My money was refunded instantly but Paypal never received a chargeback from Amex. A couple years ago I had a similar low amount to dispute, illegal sales tax charges, and there was a charge back done but that was only because I specifically requested it and made sure they did it.

What is the amount of the fraud in your case and is the perpetrator local?
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mrx
 
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Postby mrx » Mon Nov 29, 2010 4:37 pm

its $3000 + and it is local.


BeeBop
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Postby BeeBop » Wed Dec 01, 2010 6:01 am

This is what I would find out:

If the collection agency letter is addressed to the perpetrators address how did that happen and why would the perpetrator use his own address to carry out credit card fraud?

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Cucumber
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Postby Cucumber » Fri Dec 03, 2010 3:29 am

Um if there is a credit card fraud investigation process that's news to me!!! j/k but seriously someone scammed my account a few hundred and I knew who did it and there was like nothing done and no one ever contacted me to collect the information I told them I had. I think what happens is that smaller amounts won't be bothered with because the cost of the investigation process would outweigh the $$$ that would be recouped. 3 grand though is a big amount.
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Mogul of Pineapples
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Postby Mogul of Pineapples » Mon Dec 06, 2010 3:30 pm

For $3,000 I would imagine it will be taken seriously and the fraud investigation process won't be half-effort.

Beebop does make a good point - why would the suspect be using his own address?
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.

Current Cards:
American Express: Blue Cash, Simply Cash Bank of America: WorldPoints Platinum Plus Chase: Amazon, British Airways, Cash Plus Rewards, Freedom, Ink Cash Citi: Thank You Premier, Dividend Platinum Select Discover: More
Primary Everyday Card: American Express Blue Cash
Primary Travel Card: Chase Sapphire Preferred

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Postby infomaniac » Fri Dec 10, 2010 10:18 pm

Credit card fraud is seldom given the an appropriate level of attention by the issuing bank. This is a matter that should be taken care up with the local police department yourself.



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