Mogul of Pineapples
- Centurion Member
- Posts: 1271
- Joined: Sun Jun 01, 2008 11:32 pm
- Location: Smogland
First of all sorry to hear about your situation, I know how much of a hassle that can be to deal with.
The credit card fraud investigation process I think largely depends on the amount of the fraud and where it originated from. If it took place in a sketchy foreign country using stolen account numbers I doubt it would be investigated thoroughly because there would only be so much that could be done.
I know with American Express that amounts under $25 are sometimes not investigated and instead Amex absorbs the loss. I recently got scammed $20 on Paypal and filed a fraud report with Amex. My money was refunded instantly but Paypal never received a chargeback from Amex. A couple years ago I had a similar low amount to dispute, illegal sales tax charges, and there was a charge back done but that was only because I specifically requested it and made sure they did it.
What is the amount of the fraud in your case and is the perpetrator local?
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.
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