Credit Card Forum
  1. #1
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    Default Credit card charged without authorization

    I signed a contract with a contractor to do some drywall and painting work. I made a payment with my credit card and signed a contract that stipulated what work should be done and the amount that would be due upon completion.

    The contractor did not complete all the work specified and did a terrible job on the work he did. I complained but he just charged my card anyway.

    I disputed the charge and thought I had a valid case as the work was not completed as specified on the contract and the contract says the final payment is not due until work is complete. Instead the credit card company did not honor my claim as they said basically since I signed the contract the merchant can charge my account in full, and beyond that, the dispute over the work did was just "he said she said" and there was nothing I could do about it.

    I'm pretty pissed as I thought I would be protected in this case. If I had known I was basically pretty much paying the amount in full before the work even started I would have never agreed to sign the contract.

    Does the consumer really have no rights in this case?
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  2. #2
    Centurion Member Mogul of Pineapples's Avatar
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    Which credit card issuer is this? Do you have a copy of the contractor agreement and if so, can you post what it says?
    Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed. Regardless, anything I say is my honest opinion.

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  3. #3
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    it is discover
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  4. #4
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    This article should help answer your questions:

    Credit Card Dispute

    Good luck,
    CreditCardGuru
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  5. #5
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    If a dispute is not possible legal options can be considered; small claims court and filing complaints with the state administering the contractor's license.
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