Get credit card fraud help: For victims of credit card fraud and identity theft, and those that can help.
9 posts
nvtech
Centurion Member
Centurion Member
 
Posts: 150
Joined: Thu Oct 25, 2012 9:28 am
Location: USA/North Carolina

Fraudulent Purchase from livingsocial.com

Postby nvtech » Thu Jun 27, 2013 1:20 am

Just about to go bed and I get an email from livingsocial.com
"Your card has been charged and the team at Southern Popup Rentals is busy preparing to wow you. You will find your 1 deal voucher attached to this email--valid starting tomorrow. Simply open and print!"...

The scammer was very intelligent. He finished the order at 11:59 PM on 06/26/2013 and printed the deal at 12:01 06/27/2013...as the voucher cannot be printed on the same day.

I check my Discover account..and yes $125 charged...I just felt wtf..is it again...livingsocial got hacked after April 26 2013. I do remember I changed my password in April.
I quickly removed my credit card information and sent a message to cancel the order and requested the refund and explained what kind of fraud happened again.

I get a very quick reply from Living Social in 5 mins. Thought of posting this as it might happen to any one else.

"We’re glad you reached out to us.
We recently experienced a cyber-attack on our computer systems that resulted in unauthorized access to some customer data from our servers. We are actively working with law enforcement to investigate this issue.
The information accessed includes names, email addresses, date of birth for some users, and encrypted passwords -- technically ‘hashed’ and ‘salted’ passwords. We never store passwords in plain text.
The database that stores customer credit card information was not affected or accessed.
We expect you have a lot of questions, so we’ve tried to cover the basics on our Frequently Asked Questions (FAQ) page. You can read the answers to commonly asked questions here: livingsocial.com/createpassword
If you don’t find the answer you’re looking for, please reply to this email so we can help you out with whatever you need.
And if you haven’t already, please create a new password.
~LivingSocial Consumer Services"


Bksuper
Centurion Member
Centurion Member
 
Posts: 257
Joined: Sun Oct 14, 2012 10:22 pm
Location: California

Postby Bksuper » Thu Jul 04, 2013 12:07 am

Are they going to give you a refund?
Sole Ownership Cards:
1st Financial Bank Platinum Student Visa, $500 CL, Open Since 3/2012
Citi Forward Student Visa, $6k CL, Open Since 10/2012
Costco TrueEarnings Amex, $6k CL, Backdates to 1/2012
SallieMae Rewards Barclay Mastercard, $2.5k CL, Open Since 4/2013
Jointly Owned Cards (co-owner with mom, not AU, used and paid only by me):
Chase Amazon Rewards Visa Signature, $2k CL, Open Since 8/2012
US Bank Cash+ Visa Signature, $13.5k CL, Open Since 10/2012
Authorized User (Parents Pay/Use)
Costco TrueEarnings Amex $29.4k CL, AU since 11/2012

rockyrock
Centurion Member
Centurion Member
 
Posts: 803
Joined: Thu Mar 21, 2013 6:06 am
Location: Ventura, CA

Postby rockyrock » Fri Jul 05, 2013 4:41 am

nvtech wrote:
The scammer was very intelligent. He finished the order at 11:59 PM on 06/26/2013 and printed the deal at 12:01 06/27/2013...as the voucher cannot be printed on the same day.
"


very clever indeed
American Express (2005): Premier Rewards Gold & Blue Cash Preferred
Chase: Freedom & UA Club USAA: Signature Visa & American Express
Discover it Bank of Hawaii Hawaiian Airlines WEMC Synchrony Sam's MC
Navy FCU Platinum Visa Citi Double Cash & AT&T Access MC

MemberSince99
Centurion Member
Centurion Member
 
Posts: 4913
Joined: Sun May 20, 2012 4:35 pm
Location: WI

Postby MemberSince99 » Fri Jul 05, 2013 8:39 am

Doesn't really matter if they give him a refund or not, I'd be disputing it with Discover right away.

And for that matter, I might even take the liberty of changing my Discover card number, and make sure I NEVER EVER did business with that company again.

By the way, Discover and Citi allow you to create I believe virtual CC numbers to be used just for online retailers, if you are going to do business with ones like this, that might not be a bad idea to make use of.

flan
Centurion Member
Centurion Member
 
Posts: 387
Joined: Tue Apr 09, 2013 10:16 pm
Location: chicago

Postby flan » Fri Jul 05, 2013 12:37 pm

MemberSince99 wrote:
By the way, Discover and Citi allow you to create I believe virtual CC numbers to be used just for online retailers, if you are going to do business with ones like this, that might not be a bad idea to make use of.


When discover reissues due to fraud, they very rarely change the number. The reissue with a new expiration date and CCV codes (both the code on the mag stripe, and the number on the back.) They're also pretty good about allowing existing recurring and stored charges to keep working. (I have not updated the information amazon has, for instance, and it still works.)

GoCreditGo!
Centurion Member
Centurion Member
 
Posts: 230
Joined: Tue Nov 05, 2013 1:48 pm
Location: Seattle WA

Postby GoCreditGo! » Sun Nov 10, 2013 12:19 am

This is interesting. I would get a Discover for this reason alone!

nvtech
Centurion Member
Centurion Member
 
Posts: 150
Joined: Thu Oct 25, 2012 9:28 am
Location: USA/North Carolina

Postby nvtech » Mon Nov 11, 2013 10:09 am

Bksuper wrote:Are they going to give you a refund?


A very late reply though. I did get the refund.

nvtech
Centurion Member
Centurion Member
 
Posts: 150
Joined: Thu Oct 25, 2012 9:28 am
Location: USA/North Carolina

Postby nvtech » Mon Nov 11, 2013 10:09 am

flan wrote:When discover reissues due to fraud, they very rarely change the number.


You are right. They did not change my card number.

MemberSince99
Centurion Member
Centurion Member
 
Posts: 4913
Joined: Sun May 20, 2012 4:35 pm
Location: WI

Postby MemberSince99 » Tue Nov 12, 2013 7:53 pm

This thread is an example of why I don't like saving any bank or credit card information with any website. They are subject to get hacked. Yes I know my bank could get hacked too, someday someone will hack Chase and I'll get burned all the same, but my point is, the more places you have this information, the more places thieves have to steal it from.



Return to “Credit Card Fraud”

Who is online

Users browsing this forum: No registered users and 0 guests